Notices

  • Online Service update. Due to planned essential maintenance, our Online Service will be unavailable between 9:00am to 10:00am on Saturday 25 October. We apologise for any inconvenience this may cause.

  • Please note that our Market Tracker Cash ISA (2) has been withdrawn from sale. Any customers that have recently applied for this account will have 15 calendar days to initially fund their account.

  • Mortgage products - On Tuesday 30 September 2025, we made changes to our mortgage product range. This included decreases across many of our Fixed Rate products for Owner Occupier and Buy to Let products.

    Buy to Let Limited Companies

    In addition we launched new Fixed Rate products for Buy to Let Limited Company landlords (UK registered companies) who have expat shareholders and/or directors in our acceptable list of countries.

    Managed Mortgage Rates and Discounted Variable Rates

    From 1 October 2025, we'll be decreasing our Managed Mortgage Rates (MMR) by 0.25%. All on-sale discounted variable product rates and other details, including representative examples displayed on our website, have been updated to reflect these lower rates.

    We have written to existing customers who have been impacted by this change, with details relevant to them.

  • We've made some improvements to our Online Service. With several enhancements and added benefits our Online Service is now simpler and easier for you to use.  Online Service changes

A record year for awards

Our latest award win at the Personal Finance Awards, makes it a record year for us on the awards front. 

On 4 December 2024 we won Best First Time Buyer Mortgage Provider at The Personal Finance Awards 2024/25 . This caps what has been a record year for the Society.

We've won five awards, the most we've ever won in a year. We've also been Highly Commended for a further three awards, and Commended or shortlisted for another five awards.

This achievement is all the more pleasing given the period of growth and change we have been undertaking within the Society, so it's great to be recognised for maintaining such high standards with our products and service.

Here is a list of the accolades we have received in 2024:

 

The Personal Finance Awards 2024/25Best First Time Buyer Mortgage ProviderWinner
Mortgage Introducer AwardsMortgage Lender of the YearWinner
What Mortgage AwardsBest Guarantor/Family Support Mortgage LenderWinner
Financial Reporter AwardsBest Later Life LenderWinner
What Mortgage AwardsBest Remortgage LenderWinner
FTAdviser - Diversity in Finance AwardsCultural Awareness Initiative of the YearHighly Commended
MoneyAge AwardsBuilding Society of the YearHighly Commended
The Personal Finance Awards 2024/25Best Building Society Customer ServiceHighly Commended
Moneyfacts Consumer AwardsBest Service from a Mortgage ProviderCommended
L&G Mortgage Club AwardsBest Lender for Later Life LendingShortlisted
MoneyAge AwardsLater Life Lender of the YearFinalist
Mortgage Introducer AwardsLater Life Lender of the YearFinalist
Mortgage Introducer AwardsDiversity in FinanceFinalist



PFA_Awards_Best First Time Buyer Mortgage Provider Gold Winner Mortgage Advice Winner Badge What Mortgage Awards - Best Guarntor FS Mortgage Lender What Mortgage Awards - Best Remortgage Lender Financial Reporter Brokers' Choice Awards 2024 - Best Later Life Lender