Notices

  • Savings products - In preparation of the launch of our new and improved Online Service we have temporarily withdrawn online applications for all our savings products. You can still apply for these products by post or in branch. All savings products will be available to apply online from 12 May. We apologise for any inconvenience this may cause.

  • Savings customers: Your 2024 / 2025 Annual Interest Savings Summary are currently being processed and are due to be delivered by 30 April 2025.

  • We’ll shortly be making some changes to our Online Service to make it simpler and easier for you to use.  

    Our new Online Service will have a modern design, improved navigation and many added benefits.  

    Find out more about the changes

  • Mortgage products - On Wednesday 23 April, we made changes to our mortgage product range. These include rate adjustments across our fixed rate products, and an increase to our Owner Occupier Joint Borrower Sole Proprietor maximum LTV to up to 90% (with no additional security required) for loans up to £500,000.

  • Online Service update. Due to planned essential maintenance our Online Service will be unavailable from 6pm until 12am on Wednesday 7 May. Our Online Service will also be unavailable between 5.30pm on Friday 9 May until 9am on Monday 12 May. We apologise for any inconvenience this may cause.

A record year for awards

Our latest award win at the Personal Finance Awards, makes it a record year for us on the awards front. 

On 4 December 2024 we won Best First Time Buyer Mortgage Provider at The Personal Finance Awards 2024/25 . This caps what has been a record year for the Society.

We've won five awards, the most we've ever won in a year. We've also been Highly Commended for a further three awards, and Commended or shortlisted for another five awards.

This achievement is all the more pleasing given the period of growth and change we have been undertaking within the Society, so it's great to be recognised for maintaining such high standards with our products and service.

Here is a list of the accolades we have received in 2024:

 

The Personal Finance Awards 2024/25Best First Time Buyer Mortgage ProviderWinner
Mortgage Introducer AwardsMortgage Lender of the YearWinner
What Mortgage AwardsBest Guarantor/Family Support Mortgage LenderWinner
Financial Reporter AwardsBest Later Life LenderWinner
What Mortgage AwardsBest Remortgage LenderWinner
FTAdviser - Diversity in Finance AwardsCultural Awareness Initiative of the YearHighly Commended
MoneyAge AwardsBuilding Society of the YearHighly Commended
The Personal Finance Awards 2024/25Best Building Society Customer ServiceHighly Commended
Moneyfacts Consumer AwardsBest Service from a Mortgage ProviderCommended
L&G Mortgage Club AwardsBest Lender for Later Life LendingShortlisted
MoneyAge AwardsLater Life Lender of the YearFinalist
Mortgage Introducer AwardsLater Life Lender of the YearFinalist
Mortgage Introducer AwardsDiversity in FinanceFinalist



PFA_Awards_Best First Time Buyer Mortgage Provider Gold Winner Mortgage Advice Winner Badge What Mortgage Awards - Best Guarntor FS Mortgage Lender What Mortgage Awards - Best Remortgage Lender Financial Reporter Brokers' Choice Awards 2024 - Best Later Life Lender