Notices
  • Please note that our Market Tracker Cash ISA (2) has been withdrawn from sale. Any customers that have recently applied for this account will have 15 calendar days to initially fund their account.
  • Mortgage products - On Tuesday 30 September 2025, we made changes to our mortgage product range. This included decreases across many of our Fixed Rate products for Owner Occupier and Buy to Let products.

    Buy to Let Limited Companies

    In addition we launched new Fixed Rate products for Buy to Let Limited Company landlords (UK registered companies) who have expat shareholders and/or directors in our acceptable list of countries.

    Managed Mortgage Rates and Discounted Variable Rates

    From 1 October 2025, we'll be decreasing our Managed Mortgage Rates (MMR) by 0.25%. All on-sale discounted variable product rates and other details, including representative examples displayed on our website, have been updated to reflect these lower rates.

    We have written to existing customers who have been impacted by this change, with details relevant to them.

  • We've made some improvements to our Online Service. With several enhancements and added benefits our Online Service is now simpler and easier for you to use.  Online Service changes

  • Online Service update. Due to planned essential maintenance, our Online Service will be unavailable between 9.00pm to 12:00am on Saturday 11 October. We apologise for any inconvenience this may cause.

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Real life savings case studies

Our case studies show how our savings products have helped real life customers. Read their stories.
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What's not to like? Mrs Rushworth's £10,000 Windfall Bond Win

After a thorough search for the best investment options, Mrs Rushworth discovered Family Building Society. She was impressed by our competitive rates and decided to invest in various products over the years. Mrs Rushworth then won one of our major Windfall Bond prizes!
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Winning big with the Windfall Bond

After being displeased by the offer from Premium Bonds, Bryony opted for the Windfall Bond to gain interest on her savings whilst having the chance win a prize; to her surprise she won one of our larger prizes
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Disappointed with his Premium Bonds, Mike found the Windfall Bond

Mike decided to try our Windfall Bond Savings Account. Not only did he earn interest on his savings, but he also won a prize
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