Notices

  • Online Service update. Due to planned essential maintenance, our Online Service will be unavailable between 9:00am to 10:00am on Saturday 25 October. We apologise for any inconvenience this may cause.

  • Please note that our Market Tracker Cash ISA (2) has been withdrawn from sale. Any customers that have recently applied for this account will have 15 calendar days to initially fund their account.

  • Mortgage products - On Tuesday 30 September 2025, we made changes to our mortgage product range. This included decreases across many of our Fixed Rate products for Owner Occupier and Buy to Let products.

    Buy to Let Limited Companies

    In addition we launched new Fixed Rate products for Buy to Let Limited Company landlords (UK registered companies) who have expat shareholders and/or directors in our acceptable list of countries.

    Managed Mortgage Rates and Discounted Variable Rates

    From 1 October 2025, we'll be decreasing our Managed Mortgage Rates (MMR) by 0.25%. All on-sale discounted variable product rates and other details, including representative examples displayed on our website, have been updated to reflect these lower rates.

    We have written to existing customers who have been impacted by this change, with details relevant to them.

  • We've made some improvements to our Online Service. With several enhancements and added benefits our Online Service is now simpler and easier for you to use.  Online Service changes

Tips and Guides

Mortgage guides

A range of mortgage guides that can give you helpful information about various different aspects of home ownership.

We know that buying and owning a home can be confusing at times. There are lots of things you need to consider, and sometimes it can be hard knowing where to start. Our guides cover what you need to know if you're a first time buyer up to a last time buyer.

If you have any questions, our friendly team are here to answer your questions. You can call us on 03300 244612.

Read our comprehensive guide, Getting a mortgage - what you need to know, which highlights everything you need to know about mortgages, including useful tips for first time through to last time buyers.

 

Getting a mortgage - what you need to know

Our comprehensive guide highlights everything you need to know about getting a mortgage, including useful tips for first time through to last time buyers.

Download brochure

First time buyer - before you buy

Buying your first home? Learn about some of the costs you can expect to pay from mortgage fees to survey costs.

Read our guide

Buy to Let - before you buy

Considering getting a Buy to Let mortgage? To help get you started our guide lists a number of things you need to think about.

Read our guide

Can my parents get a Buy to Let mortgage and rent it out to me?

We can help answer your question about your parents potentially being your landlord.

Find out more

Can I get a mortgage for less than my rent?

We look at the possibility of getting a mortgage and the products available to help first time buyers.

Read more

Moving home - what to remember

Useful tips and key things to think about when you're thinking of moving home.

Read more

How to protect your home

Things to think about when it comes to protecting your home and keeping it safe and secure.

Find out more