Notices

  • Savings products - In preparation of the launch of our new and improved Online Service we have temporarily withdrawn online applications for all our savings products. You can still apply for these products by post or in branch. All savings products will be available to apply online from 12 May. We apologise for any inconvenience this may cause.

  • Savings customers: Your 2024 / 2025 Annual Interest Savings Summary are currently being processed and are due to be delivered by 30 April 2025.

  • We’ll shortly be making some changes to our Online Service to make it simpler and easier for you to use.  

    Our new Online Service will have a modern design, improved navigation and many added benefits.  

    Find out more about the changes

  • Mortgage products - On Wednesday 23 April, we made changes to our mortgage product range. These include rate adjustments across our fixed rate products, and an increase to our Owner Occupier Joint Borrower Sole Proprietor maximum LTV to up to 90% (with no additional security required) for loans up to £500,000.

  • Online Service update. Due to planned essential maintenance our Online Service will be unavailable from 6pm until 12am on Wednesday 7 May. Our Online Service will also be unavailable between 5.30pm on Friday 9 May until 9am on Monday 12 May. We apologise for any inconvenience this may cause.

Work in the community

We’re proud and committed to supporting our local community, various local charities and the environment..

This year, we’ve chosen to focus our work with one charity, our local Citizens Advice organisation in Epsom and Ewell. Citizens Advice provides a wide range of support and information to people who live, work or study in the area on issues as diverse as housing, benefits, employment, money and credit and family issues. The charity employs a very few staff but the majority of their work is done by volunteers. Apart from making a financial donation to them to allow them to fund more activities and support, we hope that our staff volunteers will be able to provide some more practical help to the charity over the course of the year.
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Volunteering and supporting the local community

In 2019, the Society gave every member of staff a ‘volunteer day’, so that they could personally get involved and make a difference to our charities. Our staff took on a wide variety of challenges from digging and planting allotments, to painting walls and ceilings, to packaging up Christmas gifts, and a few even got to play at being Santa, by delivering the gifts door to door. We've gladly carried this on after a brief pause during Covid, our staff report they find these days fulfilling and inspiring. 


Environment

Each year, we give all our members the opportunity to share their experience and feedback with us via our Members' questionnaire. For the past seven years we've been partnering with eForests and plant a tree for every 10 questionnaires completed online to help our ambition of reducing our carbon footprint.

To date we have planted over 3,000 trees around the UK in community woodlands, nature reserves, community farms and urban areas.

To find out more about the work that eForests do, visit eforests.co.uk

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Members' newsletter

Read about the latest news and updates from the Society.

Spring Newsletter

Award-winning

We are proud to have won a range of awards and achievements recognised by the industry.

Our awards