• Service update - due to planned essential maintenance our Online Service will be unavailable on Friday 28 January from 18:00 until Saturday 29 January 12:00.

  • Following the Bank of England’s decision to raise the Bank Rate by 0.15% to 0.25% in December 2021, Windfall Bond and Tracker Savings Bond rates increased by 0.15% from 1 January 2022. Tracker mortgages changed from 25 January and we have written to customers individually with revised payment details where the new rate exceeds the minimum rate (or ‘floor’) already applying to their mortgage. We will be considering our other savings and our variable mortgage rates after the Bank of England MPC meeting on 3 February. (Notice updated 19/01/22)

  • Please note that the Premium Saver (5) has now been withdrawn from sale. 
    If you have opened an account, you may add funds until 3pm, 7 February 2022, after this no additions will be allowed.

Work in the community

We’re proud and committed to supporting our local community, various local charities and the environment.

This year has been a challenging year for everyone, and sadly, charities have been amongst those sectors most heavily impacted.

Social distancing has meant that the vast majority of large fund-raising events have been cancelled, so now more than ever charities are relying on donations to fund their day to day existence. 

For this very reason we’re delighted to say that we’ve maintained a close relationship with the local charities chosen by our staff, providing regular donations to help keep them going over an incredibly tough period.

Our chosen charities

Our chosen charities are selected by our staff. Here's a reminder of who they are and what they do.

SeeAbility – Based in Leatherhead, Surrey, SeeAbility provides specialist support, accommodation and eye care help for people with learning disabilities, autism and sight loss.

Surrey Young Carers – Offers support to all Surrey's carers, including young carers, adult carers and professionals who work with carers.

Princess Alice Hospice – Has a team of specialist nurses, doctors, therapists, social workers and bereavement volunteers who provide care and support in their hospice in Esher, and also with families in their own home.

Age Concern Epsom – Offers a wide range of services for older residents who live in the borough of Epsom and Ewell.

Epsom and Ewell Foodbank – Founded by local churches and community groups, this project works together towards stopping hunger in our local area.

To date, each of our chosen charities has now received in excess of £5,000 in donations since we first started working with them, but there’s never been a time when they needed help more.


Age concern
Princess Alice Hospice

Volunteering and supporting the local community

In 2019, the Society gave every member of staff a ‘volunteer day’, so that they could personally get involved and make a difference to our charities. Our staff took on a wide variety of challenges from digging and planting allotments, to painting walls and ceilings, to packaging up Christmas gifts, and a few even got to play at being Santa, by delivering the gifts door to door.

This year we had hoped to continue with another 'volunteer day', but unfortunately this has not been practical in the current environment, so this will be on hold until government restrictions are eased or lifted.


Each year, we give all our members the opportunity to share their experience and feedback with us via our Members' questionnaire. For the past seven years we've been partnering with eForests and plant a tree for every 10 questionnaires completed online to help our ambition of reducing our carbon footprint.

To date we have planted 2,264 trees around the UK in community woodlands, nature reserves, community farms and urban areas.

To find out more about the work that eForests do, visit


Members' newsletter

Read about the latest news and updates from the Society.


We are proud to have won a range of awards and achievements recognised by the industry.