Notices
  • Support for Coronavirus - how we're helping our customers See more
  • Service update - due to planned essential maintenance our Online Service will be unavailable on 6 March from 07:00 until 20:30.

Downloadable savings forms and information about the general conditions of our savings accounts

We have put together a helpful list of savings documents and what each form can be used for:

Use the Withdrawal / Transfer / Notice Request form to:

  • make a withdrawal from your savings account
  • transfer to another Family Building Society account
  • provide notice of account closure

If this is a passbook account, you should enclose your passbook with the withdrawal form.

Use the Change of address form form to let us know if you move home.

Use the Lost or stolen passbook report form to let us know if your passbook has been lost or stolen.

Use the Direct Debit Mandate form to let us know if you're changing the bank or building society account from which you pay your subscription.

Please note that we'll need 10 working days following receipt for new instructions and five working days to change the subscription amount or collection date.

Use the Standing Order form to let us know if you'd like a regular amount paid from a bank or building society account into your account with us.

Please note that both accounts must be in the same name.

Use the Cash ISA Renewal form to deposit into an existing Family Building Society Cash ISA, if you've not already deposited in the current or previous tax year.

Please note, transfers from Stocks & Shares ISAs aren't permitted.

Please ensure that the existing ISA you wish to pay into is still accepting funds.

Use the Cash ISA Transfer Authority form to transfer your existing Cash ISA to the Family Building Society.

Please note, transfers from Stocks & Shares ISAs aren't permitted.

Simply complete this form and send it to us along with a completed Cash ISA application form. We'll then notify your current ISA provider so that the transfer can begin in line with their terms and conditions.

Please note this may take up to 15 business days, in addition to any notice period that may be required and they may make a charge for the transfer.

Use the Cash Junior ISA Transfer Authority form to transfer your existing Cash Junior ISA to the Family Building Society.

Please note, transfers from Stocks & Shares ISAs aren't permitted.

Simply complete this form and send it to us along with a completed Cash Junior ISA application form. We'll then notify your current ISA provider so that the transfer can begin in line with their terms and conditions.

Please note this may take up to 15 business days, in addition to any notice period that may be required and they may make a charge for the transfer.

Use the Power of Attorney form  to let us know you hold a Power of Attorney for one of our members.

Please note you'll also need to return to us an original or certified copy of the Power of Attorney documents and identification for each Attorney.

For more information about Power of Attorney visit our help to manage your finances page.

Use the deputy details form to register a Court of Protection Order.

Please note you'll also need to return to us an original copy of the Court of Protection Order and identification for each Deputy.

Use the third party mandate form  to tell us we can accept instructions regarding your account from a specific named person of your choosing ('the Third Party').

For more information about Third Party visit our help to manage your finances page.

Use the Supplementary Application form to let us know if the Savings Account is to be operated by a trustee or trustees on behalf of a beneficiary.

If you need to change your nominated bank account you will be required to provide us with a bank or building society statement for that account dated within the last three months which shows your full name and address.

Do you need our help?

If you have questions or need our help please contact our friendly Savings Service Team.

Payments and savings charges

Details of our bank details and charges for bank transfer and other documentation.