Notices
  • Savings customers: Your 2024 / 2025 Annual Interest Savings Summary are currently being processed and are due to be delivered by 30 April 2025.
  • We’ll shortly be making some changes to our Online Service to make it simpler and easier for you to use.  

    Our new Online Service will have a modern design, improved navigation and many added benefits.  

    Find out more about the changes

  • Our Windfall Bond savings account will earn you 3.50% annual interest (Gross AER).

    Plus exclusive entry into a monthly free prize draw with prizes ranging between £100 and £50,000.
    Click here to find out more and apply.

  • Please note that our 1 Year Fixed Rate Bond (57) has been withdrawn from sale. Any customers that have recently applied for this account will have 15 calendar days to initially fund their account.
Need-some-more-help-banner-at-994x437

Help and extra support

We're here for you during times when you might need a bit more support.

Life can be challenging and sometimes we all need a little help and extra support.

If you or a loved one are affected by an illness, are struggling with your finances, concerned about debt or have a learning difficulty then we can help. At Family Building Society we listen. So, whatever the situation if you need any support then please get in touch. We’ll do everything we can to help.                                      

Customer First Team

We understand that there are times when we all need a little extra help and support. Find out more about the support we can give you.

Website accessibility

We are committed to making our website accessible to all our members and compatible with a range of technology used by people with disabilities.

Payment difficulties?

If you are experiencing financial hardship and need advice on dealing with mortgage payment difficulties we're here to help.

Power of attorney and Third party mandate

Allow someone to help manage your financial affairs and act on your behalf.

Help for landlords

Helpful information and a range of other sources to help landlords help their tenants.

Later life planning

It's important to be well prepared for later life - whether for yourself or a family member. Here are some key things to know when planning for your retirement and later life.

Homes for Ukraine

Important information about the 'Homes for Ukraine' scheme.