Notices

Our 1 Year Fixed Rate Bond (68) has been withdrawn from sale

Any customers that have recently applied for this account will have 15 calendar days to initially fund their account.
We've launched a new issue of our Online Saver (12), paying 4.15% Gross AER on balances of £100+. Find out more and apply.
Important changes to our mortgage products. Find out more

Mortgage products - On Thursday 16 April 2026, we launched a new range of our Owner Occupier and Buy to Let fixed rate products, where most of our product rates have been reduced.
Managed Mortgage Rates - Please note that our Managed Mortgage Rates are not changing at this time.
Annual General Meeting 2026. Find out more

Voting for our AGM has now closed. If you are attending the AGM on Wednesday 29 April and still need to cast your vote you can do this on the day.
Savings customers: Your 2025 / 2026 Annual Interest Savings Summary are currently being processed and are due to be delivered by 28 April 2026.
Existing customers: we have increased the interest rates on our Fixed Rate ISAs and Flexible ISA. Find out more

Existing customers: We have increased our interest rates for Fixed Rate ISA products and our Flexible ISA from 27 April 2026.

Mortgage Charter request form

If you'd like to request to temporarily change your mortgage product using one of the options set out by the Mortgage Charter, you'll need to complete the following form.

If you would like to temporarily change your mortgage to Interest-Only or extend your mortgage term, please complete this form. We'll respond to you with an illustration of what this means for you as soon as we are able to.

Any questions?

If you have any questions or would like to speak to one of our mortgage team about your options:

Call us on 03330 140146 Ask us to call back Email us

* Indicates required information

Number of account holders

Account holder 1 - First name*

Account holder 1 - Last name*

Account holder 2 - First name*

Account holder 2 - Last name*

Account holder 3 - First name*

Account holder 3 - Last name*

Account holder 4 - First name*

Account holder 4 - Last name*

Mortgage account number*

Note: This must be an owner occupier mortgage.

Postcode of the property you have a mortgage on with us*

Contact phone number*

Email address*

Which of these options would you like to select?*

For how long would you like this option for?*

Confirmation

Please Select

I/We understand that my contractual monthly payment will increase after the Interest-Only period ends*

Please Select

I/We understand that my new contractual monthly payments will continue for the period I have chosen to extend the term by. Alternatively, if I/We choose to revert to the original date the mortgage term was due to end, this will result in increased monthly payments.*

Please Select

I/We understand that I must not cancel the direct debit authority for my monthly mortgage payment.*

Please Select

I/We confirm that I am currently not in arrears on my mortgage.*

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