Notices

Savings customers: Your 2024 / 2025 Annual Interest Savings Summary are currently being processed and are due to be delivered by 30 April 2025.
Coming soon... our new and improved Online Service

We’ll shortly be making some changes to our Online Service to make it simpler and easier for you to use.
Our new Online Service will have a modern design, improved navigation and many added benefits.
Find out more about the changes
Open a Windfall Bond account with us!

Our Windfall Bond savings account will earn you 3.50% annual interest (Gross AER).
Plus exclusive entry into a monthly free prize draw with prizes ranging between £100 and £50,000.
Click here to find out more and apply.
Please note that our 1 Year Fixed Rate Bond (57) has been withdrawn from sale. Any customers that have recently applied for this account will have 15 calendar days to initially fund their account.

Mortgage Charter request form

If you'd like to request to temporarily change your mortgage product using one of the options set out by the Mortgage Charter, you'll need to complete the following form.

Mortgage Charter request form

* Indicates required information

Number of account holders

Account holder 1 - First name*

Account holder 1 - Last name*

Account holder 2 - First name*

Account holder 2 - Last name*

Account holder 3 - First name*

Account holder 3 - Last name*

Account holder 4 - First name*

Account holder 4 - Last name*

Mortgage account number*

Note: This must be an owner occupier mortgage.

Postcode of the property you have a mortgage on with us*

Contact phone number*

Email address*

Which of these options would you like to select?*

For how long would you like this option for?*

Confirmation

Please Select

I/We understand that my contractual monthly payment will increase after the Interest-Only period ends*

Please Select

I/We understand that my new contractual monthly payments will continue for the period I have chosen to extend the term by. Alternatively, if I/We choose to revert to the original date the mortgage term was due to end, this will result in increased monthly payments.*

Please Select

I/We understand that I must not cancel the direct debit authority for my monthly mortgage payment.*

Please Select

I/We confirm that I am currently not in arrears on my mortgage.*

We use and retain details about you to respond to your enquiries, for research or analysis, and to check for mortgage eligibility. To find out more, you can read our privacy policy.