Notices

Online Service update: Due to planned essential maintenance our Online Service will not be available from 10pm on Thursday 28 August to 2am on Friday 29 August. We apologise for any inconvenience.
Rate changes following Bank of England decision to decrease its Bank Rate by 0.25% to 4.00% on 7 August 2025. Read more

Savings: Interest rates for Windfall Bond and Tracker Savings Bond will decrease by 0.25% from 1 September 2025. We will write to all customers individually to confirm the new rates.
Mortgages: Tracker mortgages will change on 25 September 2025 and we will write to customers individually with revised payment details where the new rate exceeds the minimum rate (or ‘floor’) already applying to their mortgage.
Our new and improved Online Service is here. Find out more

We've made some improvements to our Online Service. With several enhancements and added benefits our Online Service is now simpler and easier for you to use. Online Service changes

Useful links

Useful website links to some well known and trusted financial, government, legal and educational organisations.

Here you will find a list of useful links and websites for help and advice about mortgages, housing, savings and other financial information:

Advice and charities

Citizens Advice

Money Helper

National Debtline

Brokers and financial advisers

British Insurance Brokers’ Association

Unbiased

Vouched For

Credit Agencies

Transunion

Equifax

Experian

Credit Karma / Noddle

Clearscore

The Good Schools Guide

National Union of Students

Student Loans Company

Financial Ombudsman Service

Moneyfacts

Government & public bodies

Department for Communities and Local Government

Financial Conduct Authority

UK Government

Welsh Government

HM Revenue & Customs

Housing Ombudsman Service

Jobcentre Plus

Ofcom

National Health Service

Parliament

Right to Buy

The Law Society of Scotland

Northern Ireland Law Society

Solicitors Regulation Authority

National Employment Savings Trust

Money and Pensions Service

Association of Residential Letting Agents

Deposit Protection Scheme

Help to Buy

The Letting Protection Service Scotland

National Association of Estate Agents

Safeagent

New-homes

Ombudsman Services

On The Market

The Property Ombudsman

Property Redress Scheme

Rightmove

Royal Institution of Chartered Surveyors

Self Build Portal

Shelter

UK Association of Letting Agents

Other useful resources

British Association of Removers

Energy Saving Trust

Money Supermarket

Self Storage Association

UK Crime Statistics

Essentials of Safe Independent Living (For Seniors)

GoCompare

Frequently asked questions

If you have a question about savings or mortgages it may be solved in our frequently asked questions.

See all FAQs