Notices

  • Online Service update. Due to planned essential maintenance, our Online Service will be unavailable from 8am until 5pm on Sunday 28 July. We apologise for any inconvenience this may cause.

  • We have recently updated our 'How We Use Personal Information' leaflet – with improvements to the transparency of the document and a new section on fraud prevention agencies. The Credit Reference Agency Information Notice (CRAIN) has been removed from the leaflet and instead we provide details of the credit reference agencies’ websites to access this. You can view the latest Privacy notice here.
  • We're here to help if you're experiencing or expect to experience difficulties in paying your mortgage. Find out more. 

Useful links

Useful website links to some well known and trusted financial, government, legal and educational organisations.

Here you will find a list of useful links and websites for help and advice about mortgages, housing, savings and other financial information:

Citizens Advice 

Money Helper 

National Debtline 
British Insurance Brokers’ Association 

Unbiased

Vouched For 
Call Credit 

Equifax 

Experian

Credit Karma / Noddle

Clearscore
The Good Schools Guide

National Union of Students 

Student Loans Company 
Financial Ombudsman Service

Moneyfacts
Department for Communities and Local Government 

Financial Conduct Authority

UK Government 

Welsh Government 

HM Revenue & Customs 

Housing Ombudsman Service 

Jobcentre Plus 

Ofcom 

National Health Service 

Parliament 

Right to Buy 
The Law Society of Scotland

Northern Ireland Law Society

Solicitors Regulation Authority 
National Employment Savings Trust 

The Pensions Advisory Service 
Association of Residential Letting Agents 

Deposit Protection Scheme 

Help to Buy 

The Letting Protection Service Scotland 

National Association of Estate Agents 

National Approved Letting Scheme (NALS) 

New-homes 

Ombudsman Services 

On The Market 

The Property Ombudsman 

Property Redress Scheme 

Rightmove 

Royal Institution of Chartered Surveyors 

Self Build Portal 

Shelter 

UK Association of Letting Agents
British Association of Removers 

Energy Saving Trust

Money Supermarket

Compare The Market

Self Storage Association 

UK Crime Statistics 

Essentials of Safe Independent Living (For Seniors)

GoCompare

Money Blog

Personal thoughts and tips from our experts covering topics from financial guidance to industry news and trends.

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Frequently asked questions

If you have a question about savings or mortgages it may be solved in our frequently asked questions.

See all FAQs