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Friday 19 December - We are aware of an issue that has affected customers who have made a withdrawal via our Online Service in the last week. Our automated confirmation emails were delayed and have now been sent today. We apologise for any inconvenience caused.
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Friday 19 December: We are currently experiencing issues with our secure messaging facility on our Online Service. If you still need our help, you can contact us by email (mortgage.service@familybsoc.co.uk or savings.service@familybsoc.co.uk) or call us on 03330 140144. We apologise for any inconvenience caused.
- View our Christmas opening hours and information on bank transfer processing times over the Christmas period.
Useful links
Useful website links to some well known and trusted financial, government, legal and educational organisations.
Here you will find a list of useful links and websites for help and advice about mortgages, housing, savings and other financial information:
Frequently asked questions
If you have a question about savings or mortgages it may be solved in our frequently asked questions.