Notices

We've launched a new issue of our Online Saver, paying 4.52% Gross AER on balances of £100+. Find out more

The Online Saver (11) is now available for applications via our Online Service. Find out more and apply.
Wednesday 9 July - High call volumes

Due to the high volume of calls we're experiencing today, it's taking us longer than we'd like to answer your call. You may find the answers you're looking for in either our Mortgage or Savings FAQs.
If you still need our help, you can contact us by email (newbusiness@familybsoc.co.uk or mortgage.service@familybsoc.co.uk or savings.service@familybsoc.co.uk) or complete our callback form and we'll call you back at a time convenient for you. Thank you.
Our new and improved Online Service is here. Find out more

We've made some improvements to our Online Service. With several enhancements and added benefits our Online Service is now simpler and easier for you to use. Online Service changes
Our 1 Year Fixed Rate Bond (59) has been withdrawn from sale

Any customers that have recently applied for this account will have 15 calendar days to initially fund their account.

Useful links

Useful website links to some well known and trusted financial, government, legal and educational organisations.

Here you will find a list of useful links and websites for help and advice about mortgages, housing, savings and other financial information:

Advice and charities

Citizens Advice

Money Helper

National Debtline

Brokers and financial advisers

British Insurance Brokers’ Association

Unbiased

Vouched For

Credit Agencies

Transunion

Equifax

Experian

Credit Karma / Noddle

Clearscore

The Good Schools Guide

National Union of Students

Student Loans Company

Financial Ombudsman Service

Moneyfacts

Government & public bodies

Department for Communities and Local Government

Financial Conduct Authority

UK Government

Welsh Government

HM Revenue & Customs

Housing Ombudsman Service

Jobcentre Plus

Ofcom

National Health Service

Parliament

Right to Buy

The Law Society of Scotland

Northern Ireland Law Society

Solicitors Regulation Authority

National Employment Savings Trust

Money and Pensions Service

Association of Residential Letting Agents

Deposit Protection Scheme

Help to Buy

The Letting Protection Service Scotland

National Association of Estate Agents

Safeagent

New-homes

Ombudsman Services

On The Market

The Property Ombudsman

Property Redress Scheme

Rightmove

Royal Institution of Chartered Surveyors

Self Build Portal

Shelter

UK Association of Letting Agents

Other useful resources

British Association of Removers

Energy Saving Trust

Money Supermarket

Self Storage Association

UK Crime Statistics

Essentials of Safe Independent Living (For Seniors)

GoCompare

Money Blog

Personal thoughts and tips from our experts covering topics from financial guidance to industry news and trends.

See all blog articles

Frequently asked questions

If you have a question about savings or mortgages it may be solved in our frequently asked questions.

See all FAQs