Notices
  • Online Service update. Due to planned essential maintenance, our Online Service will be unavailable from 8am until 5pm on Sunday 28 July. We apologise for any inconvenience this may cause.

  • We have recently updated our 'How We Use Personal Information' leaflet – with improvements to the transparency of the document and a new section on fraud prevention agencies. The Credit Reference Agency Information Notice (CRAIN) has been removed from the leaflet and instead we provide details of the credit reference agencies’ websites to access this. You can view the latest Privacy notice here.
  • We're here to help if you're experiencing or expect to experience difficulties in paying your mortgage. Find out more
Later life support

Later life support

As a responsible Building Society, we want to help you to prepare as much as you can for later life - whether for yourself or an elderly family member.

None of us know what's around the corner, so being prepared can help you feel more confident to deal with whatever life throws at you. 

If you have any questions please feel free to contact our friendly and helpful Later Life Planning Team:

Ask us to call back


Help to manage your finances

There are a number of ways to allow someone to help manage your financial affairs and act on your behalf if you're no longer able to do so.

Later life planning

It's important to be well prepared for later life - whether for yourself or a family member. Here are some key things to know when planning for your retirement and later life.

Equity release

Equity release is a way of unlocking some of the value you have in your home. If you're aged 55 to 95 and own a home worth at least £70,000, you could be eligible for equity release.

Making a Will

Whilst writing a Will may seem like a morbid thing to do, we don’t believe it is – it’s a sensible thing to do for those you leave behind.

Preparing for the worst

Are you prepared for the unexpected? Our useful document allows you to easily record all your financial details so that your family can resolve your estate when you pass away.

What's being left behind?

Being prepared is important. We've listed some real life scenarios which you should consider thinking about and taking some appropriate action.