Notices

  • Online Service update. Due to planned essential maintenance, our Online Service will be unavailable between 9:00am to 10:00am on Saturday 25 October. We apologise for any inconvenience this may cause.

  • Please note that our Market Tracker Cash ISA (2) has been withdrawn from sale. Any customers that have recently applied for this account will have 15 calendar days to initially fund their account.

  • Mortgage products - On Tuesday 30 September 2025, we made changes to our mortgage product range. This included decreases across many of our Fixed Rate products for Owner Occupier and Buy to Let products.

    Buy to Let Limited Companies

    In addition we launched new Fixed Rate products for Buy to Let Limited Company landlords (UK registered companies) who have expat shareholders and/or directors in our acceptable list of countries.

    Managed Mortgage Rates and Discounted Variable Rates

    From 1 October 2025, we'll be decreasing our Managed Mortgage Rates (MMR) by 0.25%. All on-sale discounted variable product rates and other details, including representative examples displayed on our website, have been updated to reflect these lower rates.

    We have written to existing customers who have been impacted by this change, with details relevant to them.

  • We've made some improvements to our Online Service. With several enhancements and added benefits our Online Service is now simpler and easier for you to use.  Online Service changes

Later life support

Later life support

As a responsible Building Society, we want to help you to prepare as much as you can for later life - whether for yourself or an elderly family member.

None of us know what's around the corner, so being prepared can help you feel more confident to deal with whatever life throws at you. 

If you have any questions please feel free to contact our friendly and helpful Later Life Planning Team:

Ask us to call back


Help to manage your finances

There are a number of ways to allow someone to help manage your financial affairs and act on your behalf if you're no longer able to do so.

Find out more

Later life planning

It's important to be well prepared for later life - whether for yourself or a family member. Here are some key things to know when planning for your retirement and later life.

Later life planning

Equity release

Equity release is a way of unlocking some of the value you have in your home. If you're aged 55 to 95 and own a home worth at least £70,000, you could be eligible for equity release.

Find out more

Making a Will

Whilst writing a Will may seem like a morbid thing to do, we don’t believe it is – it’s a sensible thing to do for those you leave behind.

Find out more

Preparing for the worst

Are you prepared for the unexpected? Our useful document allows you to easily record all your financial details so that your family can resolve your estate when you pass away.

Read more

What's being left behind?

Being prepared is important. We've listed some real life scenarios which you should consider thinking about and taking some appropriate action.

Find out more