Notices

  • Savings customers - interest rates on many of our variable rate savings products decreased on 29 January. We have emailed or written to you to let you know of how these interest rate decreases affect you. See our variable savings rate changes

  • Mortgage products - On Tuesday 20 January 2026, we made changes to our mortgage product range. This includes enhanced Buy to Let HMO criteria, now catering to properties with up to six bedrooms (previously four bedrooms)

    Managed Mortgage Rates and Discounted Variable Rates

    From 7 February 2026, we'll be decreasing our Managed Mortgage Rates (MMR) by 0.15%. All on-sale discounted variable product rates and other details, including representative examples displayed on our website, have been updated to reflect these lower rates.

    We will shortly be writing to existing customers who have been impacted by this change, with details relevant to them.

How can we help?

Answers to some of the most commonly asked questions about savings and mortgages.

Please click on the following links for frequently asked questions about our savings accounts and mortgages.

Savings FAQs           Mortgages FAQs 

A-Z Jargon-buster

Not sure what a certain word of phrase means in finances or mortgages? Use our glossary to understand any terms you're not familiar with.

See full A-Z