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Homes for Ukraine - important information can be found here.
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Rate changes following Bank of England decision to raise its Bank Rate to 1.25% on 16 June.
Savings: the majority of our variable savings rates have been increased from 24 June. Rate increases for Windfall Bond and Tracker Savings Bond apply from 1 July. (Updated 1 July.)Mortgages: our variable mortgage rates will increase and we are in the process of writing to affected customers with details of their revised payments, interest rate and effective date. Product rates now shown on the website reflect this increase. (Updated 1 July.)
Secure messaging
A safe and straightforward method of communication so you can discuss account specific information with us.
Family Building Society is proud to have received Cyber Essentials Plus accreditation
As the security of your data is of paramount importance to us, we’ve chosen to provide you with an additional, secure method of communication through our Secure Messaging portal.
Powered by Mimecast (a leading global provider of secure email cloud services), the Secure Messaging Portal offers a safe and straightforward way for us to:
- discuss account specific information with you
- securely send you electronic files
- securely receive electronic files from you.
We still send you normal emails for non-sensitive information, but we'll only use the Secure Messaging Portal, or the separate Secure Message functionality within our Online Service, to discuss account specific details with you.
Added peace of mind
We’ve introduced this additional communication channel for your peace of mind. It means you can openly exchange sensitive account-related information and documents with us quickly and safely.
If you've registered for our Online Service and already use the Secure Message facility in it and are happy to carry on, then that’s absolutely fine. Likewise, if you’ve used our
Secure Document Upload form to send us files and you want to carry on
doing that, that’s fine too.
Data Security
We take all issues relating to your data seriously. Find out what we do to protect your data and what you can do to protect yourself.