Notices

  • Savings products - In preparation of the launch of our new and improved Online Service we have temporarily withdrawn online applications for all our savings products. You can still apply for these products by post or in branch. All savings products will be available to apply online from 12 May. We apologise for any inconvenience this may cause.

  • Savings customers: Your 2024 / 2025 Annual Interest Savings Summary are currently being processed and are due to be delivered by 30 April 2025.

  • We’ll shortly be making some changes to our Online Service to make it simpler and easier for you to use.  

    Our new Online Service will have a modern design, improved navigation and many added benefits.  

    Find out more about the changes

  • Mortgage products - On Wednesday 23 April, we made changes to our mortgage product range. These include rate adjustments across our fixed rate products, and an increase to our Owner Occupier Joint Borrower Sole Proprietor maximum LTV to up to 90% (with no additional security required) for loans up to £500,000.

  • Online Service update. Due to planned essential maintenance our Online Service will be unavailable from 6pm until 12am on Wednesday 7 May. Our Online Service will also be unavailable between 5.30pm on Friday 9 May until 9am on Monday 12 May. We apologise for any inconvenience this may cause.

Tips and Guides

Homebuyer surveys and reports

Your need-to-know guide on surveys and reports for homebuyers.

 

Homebuyer surveys and reports are vital in helping you make confident decisions when purchasing a property. These assessments provide valuable insights into the condition and value of a home, identifying any potential issues or repairs that may be needed.

By offering a clear understanding of the property, these surveys ensure you have the information you need to make informed choices, negotiate effectively and avoid unexpected expenses after your purchase.

Read below to find out more about homebuyer surveys and reports, the benefits of getting one when purchasing a property and which reports are best used for each property type.

What is it?
  • A entry level survey offering a brief overview of the property's condition.

Cost

 Typically £250+ (UK). Dependent on property value.

Why should you get one?
  • Highlights major issues that might affect your decision to buy
  • Provides a clear and easy to understand "traffic light" rating for the different elements of a building, based on it's condition
  • Provides you with information on the property and its condition. This is not provided by a Mortgage Valuation, which is provided for the lender.

Who does it?

 A surveyor instructed by you.

What does it cover?

 A visual inspection of the main elements of a property noting ay significant visible defects that are evident.

Further details & limitations
  • Suitable for conventional properties in reasonable condition and of standard construction without any unusual features
  • Less comprehensive than the RICS Level 2 and Level 3 Home Survey reports
  • Does not provide advice on repairs and/or ongoing maintenance
  • Does not provide a valuation.

What is it?

A more detailed report on the property’s condition and value.

Cost

Typically £400+ (UK)

Costs are dependent on location, property size and type, and/or if any additional services are required.

Why should you get one?

  • Provides a thorough examination of the property’s condition
  • Highlights significant problems like structural defects or roof issues
  • Reduces risk and increases confidence in the property purchase.

Who does it?

A surveyor working on your behalf.

What does it cover?

Looks at all accessible parts of the property and major structures, like the roof.

Further details & limitations

  • Not as thorough as a full Building Survey (Level 3)
  • Doesn’t include specific repair advice
  • Best for homes built in the last 80 years, up to 2,000 sq. ft
  • You may have some protection if major issues are missed.

What is it?

The most detailed survey, ideal for older or unique properties.

Cost

Typically £800+ (UK)

Costs are dependent on location, property size and type, and/or if any additional services are required.

Why should you get one?

  • Detects major structural problems and defects
  • May be required by insurers for coverage, especially for older or unique properties
  • Provides leverage for price negotiations based on findings.

Who does it?

A surveyor working on your behalf.

What does it cover?

Thoroughly examines the structural integrity, roof, chimney, external elements (i.e. gutters and windows), services and systems (i.e. heating, plumbing and electrical), insulation, outbuildings, and drainage.

Further details & limitations

  • It’s the most expensive option
  • Can take several hours to complete
  • You can hold the surveyor responsible for any missed major issues
  • While costly, it can save you from expensive repairs later.

Royal Institute of Chartered Surveyors (RICS)

Find out more about the different types of survey and how to find a surveyor on the RICS website.

Find out more

Getting a mortgage - what you need to know

Our comprehensive guide highlights everything you need to know about getting a mortgage, including useful tips for first time through to last time buyers.

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