• Service update - due to planned essential maintenance our Online Service will be unavailable on Friday 28 January from 18:00 until Saturday 29 January 12:00.

  • Following the Bank of England’s decision to raise the Bank Rate by 0.15% to 0.25% in December 2021, Windfall Bond and Tracker Savings Bond rates increased by 0.15% from 1 January 2022. Tracker mortgages changed from 25 January and we have written to customers individually with revised payment details where the new rate exceeds the minimum rate (or ‘floor’) already applying to their mortgage. We will be considering our other savings and our variable mortgage rates after the Bank of England MPC meeting on 3 February. (Notice updated 19/01/22)

  • Please note that the Premium Saver (5) has now been withdrawn from sale. 
    If you have opened an account, you may add funds until 3pm, 7 February 2022, after this no additions will be allowed.


Interested in working for Family Building Society? Here you will find our latest job vacancies. 

The Family Building Society is a forward-thinking financial services organisation that isn’t afraid to challenge the market. We have big plans for the future and are always looking for talented individuals who can make a real contribution and help us grow.

There are around 180 of us at our headquarters in Epsom, Surrey and we’re always looking for enthusiastic professionals to join departments such as Human Resources, Marketing, IT, Finance, Loans Underwriting, Customer Service, New Business and more.

The Family Building Society needs individuals who live and breathe our values:

  • We are one Family
  • We are always learning
  • We do the right thing
  • We respect each other

We are passionate about our people, so we’ll do all we can to provide a wide range of benefits and help develop your professional skills and qualifications so you can do your best. We also offer hybrid working to give you the flexibility to work from home if want to.

Information on our application process and current vacancies can be found below.

The Application Process 

If you apply for a role with us, you can expect to go through the following stages:

  • Application

    You can apply for any of our roles by submitting our online application form and attaching your CV.

  • Review

    We will review your application and will let you know if you have been successful in securing an interview.

  • Interviews & Testing

    The next stages of the process can vary depending on the role. Typically, we may schedule an initial telephone call to help us get to know you better and to give you more information about the role you are applying for.

    If successful, you will be invited for an interview. The process may involve a 1st and 2nd interview to allow you to meet the right members of staff. We may also ask you to complete online testing prior to the interview.

  • Outcome

    We will let you know the outcome as soon as possible. We aim to have responded to you within a week of your interview.

    Should you not be successful we will keep your details on file for six months in accordance with GDPR regulations. 

Current Vacancies

Customer Service Representative

Customer First Representative

Central Services Administrator

To apply to any of our vacancies or to send us your CV please click here.

We are an equal opportunities employer. You can view our diversity policy here.

Successful Candidates

If you have accepted a role with us, please click here to complete our new joiner forms.

Discover who we are

Find out about who we are, what makes us different, the work we do for local charities and much more.