- Our Autumn newsletter is now available. You can download it here
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Online Service update. Due to planned essential maintenance our Online Service will be unavailable between Thursday 12 December at 10:00pm until Friday 13 December at 2:00am. It will also be unavailable on Sunday 15 December between 8:00am and 6:00pm. We apologise for any inconvenience this may cause.
Accessibility on our website
We are committed to making our website accessible to all our members.
At Family Building Society we're committed to making our website accessible to all our Members. Our website has been designed to be compatible with a range of technology used by people with disabilities.
Our website follows Web Content Accessibility Guidelines 2.0 to Level A accessibility standards. These internationally recognised guidelines are the benchmark for building accessible websites, detailing how websites can ensure accessibility for those with disabilities.
We aim to continually improve the usability and accessibility of our website. If you have any questions please contact our Family Service Team on 03330 140144.
Support if you are blind or partially sighted
We aim to ensure that all relevant information is readable by screen readers. There are a range of different screen readers available to help improve your website experience, we have listed a few below that work with our website:
NVDA (Non Visual Desktop Access)
For Windows computers, NVDA is screen reader programme created by not-for-profit charity MV Access.
This short video gives an overview of this free screen reading software and how it works:
To find out more about NVDA and to download the software please click here: https://www.nvaccess.org/about-nvda/
JAWS (Job Access With Speech)
JAWS is the world’s most popular Windows screen reader created by Freedom Scientific. This is a paid-for screen reader.
This short video gives an overview of this free screen reading software and how it works:
For more information about JAWS and to download the software please click here: https://www.freedomscientific.com/products/software/jaws/
There is also screen reader software built into computers, tablets and smart phones. These can be accessed as follows:
If you have difficulty reading any text on screen, you can quickly and easily resize the font/text size to your preference through your browser settings.
Support if you are deaf or hard of hearing
For anyone who has difficulties with hearing or speech, our customer facing staff are trained to be aware that some of our customers might be using Relay UK. If this is something you think you’d benefit from, there’s more information here.
Tools to help with dyslexia
If you struggle with your reading due to dyslexia or another disability then there are various tools that can be added to your web browser that can provide additional support. These extensions added to your web browser can aid in the readability of your web pages.
Helperbird is one of the widely used extensions which aid in improving readability of your webpages and is available across all major web browsers such as Google Chrome, Microsoft Edge, Safari and Firefox. Once added to your web browser it offers dyslexia support features such as dyslexia rulers and fonts, voice typing translations, word prediction, text to speech, and overlays.
Below are a couple of other web browser extensions/add-ons that you may also find useful in improving reading accessibility:
- OpenDyslexic - this Google Chrome extension is an open sourced font created to increase readability for people who have dyslexia. This extension replaces all fonts on a web page with the OpenDyslexic font, and formats pages to improve readability.
- Pixie - this Microsoft Edge add-on provides various tools to improve accessibility as well the ability to alter webpage styling for optimal readability, including dyslexia-friendly fonts like OpenDyslexic, which will enhance the space between lines, words, and letters.