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Savings products - In preparation of the launch of our new and improved Online Service we have temporarily withdrawn online applications for all our savings products. You can still apply for these products by post or in branch. All savings products will be available to apply online from 12 May. We apologise for any inconvenience this may cause.
- Savings customers: Your 2024 / 2025 Annual Interest Savings Summary are currently being processed and are due to be delivered by 30 April 2025.
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Online Service update. Due to planned essential maintenance our Online Service will be unavailable from 6pm until 12am on Wednesday 7 May. Our Online Service will also be unavailable between 5.30pm on Friday 9 May until 9am on Monday 12 May. We apologise for any inconvenience this may cause.
Existing saver information
Find many essential resources you may need for managing or changing your account quickly without logging in.
Savings forms
These include withdrawals, transfers, changes of address, Direct Debit mandates, standing orders, ISAs and more. If you need to print off and complete savings forms by hand, download them from here.
Manage your account online
Check your balance and latest transactions, make withdrawals to your pre-nominated bank account and transfer money between your Family Building Society accounts with our Online Service.
Withdrawn accounts
See details, including interest rates, of those savings accounts which have been withdrawn from sale and are no longer available for new account openings.
Our bank details and Confirmation of Payee
See our bank details when you're paying money directly into your savings account, as well as information on Confirmation of Payee (CoP).
Tariff of savings charges
During the life of your savings account with us there are some charges which may be incurred.
Savings frequently asked questions
Do you have a question about your savings account? We have answered some of our most frequently asked questions. about our savings products
Savings interest certificate
Do you need a savings interest certificate? We're happy to help and can provide these on request, just complete our simple form.
How our market tracker accounts work
Read how we review and set the interest rate paid on our easy access Market Tracker Saver account.
Savings maturity and reinvestment accounts
A bond or ISA ‘matures’ when it reaches the end of its fixed rate term. Here you’ll find details of accounts available for reinvestment.
Contact our expert UK team
Existing customers
Savings - 03330 140144
savings.service@familybsoc.co.uk
Mortgages - 03330 140146
mortgage.service@familybsoc.co.uk
...or ask the way that suits you.
Request a call back
We can call you back at a time that suits you.
Visit us in branch
Ashley Square, Epsom, Surrey, KT18 5DD.
View our FAQs
Your questions might be answered here.