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Our new and improved Online Service is here.
We've made some improvements to our Online Service. With several enhancements and added benefits our Online Service is now simpler and easier for you to use. Online Service changes
Existing saver information
Find many essential resources you may need for managing or changing your account quickly without logging in.
Savings forms
These include withdrawals, transfers, changes of address, Direct Debit mandates, standing orders, ISAs and more. If you need to print off and complete savings forms by hand, download them from here.
Manage your account online
Check your balance and latest transactions, make withdrawals to your pre-nominated bank account and transfer money between your Family Building Society accounts with our Online Service.
Withdrawn accounts
See details, including interest rates, of those savings accounts which have been withdrawn from sale and are no longer available for new account openings.
Our bank details and Confirmation of Payee
See our bank details when you're paying money directly into your savings account, as well as information on Confirmation of Payee (CoP).
Tariff of savings charges
During the life of your savings account with us there are some charges which may be incurred.
Savings frequently asked questions
Do you have a question about your savings account? We have answered some of our most frequently asked questions. about our savings products
Savings interest certificate
Do you need a savings interest certificate? We're happy to help and can provide these on request, just complete our simple form.
How our market tracker accounts work
Read how we review and set the interest rate paid on our easy access Market Tracker Saver account.
Savings maturity and reinvestment accounts
A bond or ISA ‘matures’ when it reaches the end of its fixed rate term. Here you’ll find details of accounts available for reinvestment.
Contact our expert UK team
Existing customers
Savings - 03330 140144
savings.service@familybsoc.co.uk
Mortgages - 03330 140146
mortgage.service@familybsoc.co.uk
...or ask the way that suits you.
Request a call back
We can call you back at a time that suits you.
Visit us in branch
Ashley Square, Epsom, Surrey, KT18 5DD.
View our FAQs
Your questions might be answered here.