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Service update - due to planned essential maintenance our Online Service will be unavailable on 6 March from 07:00 until 20:30.
Existing saver information
Find many essential resources you may need for managing or changing your account quickly without logging in.
Savings forms
These include withdrawals, transfers, changes of address, Direct Debit mandates, standing orders, ISAs and more. If you need to print off and complete savings forms by hand, download them from here.
Manage your account online
Check your balance and latest transactions, make withdrawals to your pre-nominated bank account and transfer money between your Family Building Society accounts with our Online Service.
Payments and charges
See our bank details when you're paying money directly into your savings account, as well as a list of charges for bank transfer, production of interest statements and certificates, and replacement documents.
Reinvestment for maturing accounts
If you have an account such as a bond that is reaching maturity, find out here where your savings will be transferred to and any rates associated with the reinvestment accounts.
Withdrawn accounts
See details of those savings accounts which have been withdrawn from sale.
Existing customer exclusives
Some of our accounts are exclusive to existing customers and offer you more flexibility with your choices than our selection for new customers, such as fixed rate bonds for a shorter term.
How our tracker savings products work
How we review and set the interest rate paid on our Market Tracker Saver account.
Call our expert UK team
New enquiries
Savings - 03330 140141
Mortgages - 03330 140140
Existing customers
Savings - 03330 140144
Mortgages - 03330 140146
...or ask the way that suits you.
Request a call back
We can call you back at a time that suits you.
Visit us in branch
Ashley Square, Epsom, Surrey, KT18 5DD.
View our FAQs
Your questions might be answered here.