Notices
  • Service update - due to planned essential maintenance our Online Service will be unavailable on Friday 28 January from 18:00 until Saturday 29 January 12:00.

  • Following the Bank of England’s decision to raise the Bank Rate by 0.15% to 0.25% in December 2021, Windfall Bond and Tracker Savings Bond rates increased by 0.15% from 1 January 2022. Tracker mortgages changed from 25 January and we have written to customers individually with revised payment details where the new rate exceeds the minimum rate (or ‘floor’) already applying to their mortgage. We will be considering our other savings and our variable mortgage rates after the Bank of England MPC meeting on 3 February. (Notice updated 19/01/22)

  • Please note that the Premium Saver (5) has now been withdrawn from sale. 
    If you have opened an account, you may add funds until 3pm, 7 February 2022, after this no additions will be allowed.
Existing saver information

Existing saver information

Find many essential resources you may need for managing or changing your account quickly without logging in.

Savings forms

These include withdrawals, transfers, changes of address, Direct Debit mandates, standing orders, ISAs and more. If you need to print off and complete savings forms by hand, download them from here.

Manage your account online

Check your balance and latest transactions, make withdrawals to your pre-nominated bank account and transfer money between your Family Building Society accounts with our Online Service.

Our bank details and savings account charges

See our bank details when you're paying money directly into your savings account, as well as a summary of our savings account charges.

Reinvestment for maturing accounts

If you have an account such as a bond that is reaching maturity, find out here where your savings will be transferred to and any rates associated with the reinvestment accounts.

Withdrawn accounts

See details of those savings accounts which have been withdrawn from sale.

Existing customer exclusives

Some of our accounts are exclusive to existing customers and offer you more flexibility with your choices than our selection for new customers, such as fixed rate bonds for a shorter term.

How our tracker savings products work

How we review and set the interest rate paid on our Market Tracker Saver account.

Call our expert UK team

New enquiries

Savings - 03330 140141

Mortgages - 03330 140140

Existing customers

Savings - 03330 140144

Mortgages - 03330 140146

...or ask the way that suits you.

Request a call back

We can call you back at a time that suits you.

Visit us in branch

Ashley Square, Epsom, Surrey, KT18 5DD.

View our FAQs

Your questions might be answered here.