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Existing saver information

Existing saver information

Find many essential resources you may need for managing or changing your account quickly without logging in.

Savings forms

These include withdrawals, transfers, changes of address, Direct Debit mandates, standing orders, ISAs and more. If you need to print off and complete savings forms by hand, download them from here.

Manage your account online

Check your balance and latest transactions, make withdrawals to your pre-nominated bank account and transfer money between your Family Building Society accounts with our Online Service.

Payments and charges

See our bank details when you're paying money directly into your savings account, as well as a list of charges for bank transfer, production of interest statements and certificates, and replacement documents.

Reinvestment for maturing accounts

If you have an account such as a bond that is reaching maturity, find out here where your savings will be transferred to and any rates associated with the reinvestment accounts.

Withdrawn accounts

See details of those savings accounts which have been withdrawn from sale.

Existing customer exclusives

Some of our accounts are exclusive to existing customers and offer you more flexibility with your choices than our selection for new customers, such as fixed rate bonds for a shorter term.

How our tracker savings products work

How we review and set the interest rate paid on our Market Tracker Saver account.

Call our expert UK team

New enquiries

Savings - 03330 140141

Mortgages - 03330 140140

Existing customers

Savings - 03330 140144

Mortgages - 03330 140146

...or ask the way that suits you.

Request a call back

We can call you back at a time that suits you.

Visit us in branch

Ashley Square, Epsom, Surrey, KT18 5DD.

View our FAQs

Your questions might be answered here.