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Online Service update: Due to planned essential maintenance our Online Service will not be available from 10pm on Thursday 28 August to 2am on Friday 29 August. We apologise for any inconvenience.
Bereavement: we're here to support you
At Family Building Society, we understand that its a difficult time when you lose a loved one, so we're here to make this process as easy as we can for you.
Registering a death
Find out what you need to do to register a death with us in three simple steps.
Mortgage and Savings accounts
Once we've received the death certificate, find out what happens to the customers account.
Other support
Knowing what to do when somebody close to you dies can feel very daunting. We have compiled a list of useful links and information to help you navigate this period.
Record of Finances for executors
Our Record of Finances document allows you to record all your financial details in one place, helping your executors to resolve your estate smoothly when you pass away.