Notices

  • Online Service update. Due to planned essential maintenance, our Online Service will be unavailable from 7am to 9am on Thursday 20 November. We apologise for any inconvenience this may cause.

  • Mortgage products - On Wednesday 5 November 2025, we've made changes to our mortgage product range. This includes decreases across most of our Fixed Rate products for Owner Occupier and Buy to Let products.

    In addition we have withdrawn our 60% LTV Buy to Let product range, with only our 75% LTV Buy to Let products remaining on sale.

    We've also launched new Buy to Let products available only for existing borrowers and further advance purposes without Product Fees.

  • We've made some improvements to our Online Service. With several enhancements and added benefits our Online Service is now simpler and easier for you to use.  Online Service changes

Bereavement: we're here to support you

At Family Building Society, we understand that its a difficult time when you lose a loved one, so we're here to make this process as easy as we can for you.

Registering a death

Find out what you need to do to register a death with us in three simple steps.

Read more

Mortgage and Savings accounts

Once we've received the death certificate, find out what happens to the customers account.

Read more

Other support

Knowing what to do when somebody close to you dies can feel very daunting. We have compiled a list of useful links and information to help you navigate this period.

Find out more

Record of Finances for executors

Our Record of Finances document allows you to record all your financial details in one place, helping your executors to resolve your estate smoothly when you pass away.

Download here