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Online Service update. Due to planned essential maintenance, our Online Service will be unavailable from 6pm on Sunday 5 April to midnight on Monday 6 April. We apologise for any inconvenience this may cause.
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IMPORTANT: The last day of the 2025 / 2026 tax year is Sunday 5 April.
Our online and postal ISA applications for this tax year will close from 5pm on Friday 27 March until the morning of Tuesday 7 April. Find out full details and timings for opening and funding ISAs with us within the current tax year.
Bereavement: we're here to support you
At Family Building Society, we understand that its a difficult time when you lose a loved one, so we're here to make this process as easy as we can for you.
Registering a death
Find out what you need to do to register a death with us in three simple steps.
Mortgage and Savings accounts
Once we've received the death certificate, find out what happens to the customers account.
Other support
Knowing what to do when somebody close to you dies can feel very daunting. We have compiled a list of useful links and information to help you navigate this period.
Record of Finances for executors
Our Record of Finances document allows you to record all your financial details in one place, helping your executors to resolve your estate smoothly when you pass away.