About us

We've been in business for over 125 years. Allow us to introduce ourselves.

Family Building Society is a trading name of National Counties Building Society which has been securely looking after people's money and helping homebuyers since 1896.

We're a mutual building society. That means we're owned and run for the benefit of our savings and mortgage Members. All Family Building Society Members have a say. We frequently ask for your views on how we are doing and what improvements you want us to make.

As we don't have any shareholders, this means we don't pay dividends. Instead, our profits are put back into the Society, to benefit you, our Members.

Over 69,000 Members and growing

At Family Building Society, we believe that families who work together across the generations deserve savings and mortgage choices that are backed by excellent personal service and innovative products.

We pride ourselves on delivering good outcomes for our customers and are proud to be recognised for the hard work we do. Take a look at our recent awards and achievements.

Why are we different?

Savings

• We can help you get the most out of your money. We offer a range of savings accounts with competitive rates.

• Our unique range of savings products serve the current needs of the modern savvy saver.

Mortgages

• We take a personal approach to our lending and focus on people who are not well served by high street lenders.

• We appreciate that ‘one size does not fit all’ so we provide mortgages that work for your particular situation.

• Our innovative and flexible mortgage range can fit your unique needs, no matter your circumstance or stage of life, such as:
  • First time buyers and second steppers
  • Those in or nearing retirement
  • Expats
  • Landlords - UK based and overseas
  • The self-employed

• We know everyone is different. That's why we use real human beings with years of experience to underwrite our mortgages, who will always listen to your story.