Notices
-
Savings customers - interest rates on many of our variable rate savings products will be decreasing from 29 January. We have emailed or written to you to let you know of how these interest rate decreases affect you. See our variable savings rate changes
- UK Landlords - The Renters’ Rights Bill, introduced in September 2024, received Royal Assent on 27 October 2025 and is now law as the Renters’ Rights Act. Read more about what to expect.
-
Our Market Tracker Cash ISA (2) paying 4.03% AER is now back on sale. Find out more
Real life mortgage case studies
Our case studies show how our mortgage products have helped real life customers. Read their stories.
The mortgage will be secured on your home. Your home may be repossessed if you do not keep up repayments on your mortgage.
Filter:
Supporting first-time buyers onto the property ladder
- Family-assisted mortgages
Alison was able to help her daughter, Rosie, purchase her first property thanks to our flexible Joint Borrower Sole Proprietor (JBSP) mortgage product.
Providing stability and relief for a couple in retirement
- Later life lending
Faced with difficulties securing a mortgage later in life, Steve and Lynette struggled when their previous lender declined to extend their loan, however our flexible approach allowed the couple to stay in their home.
Enabling family members to help each other
- Family-assisted mortgages
Elizabeth, an artist, was due to remortgage her home but needed a helping hand from her daughter Louise. The Joint Borrower Sole Proprietor mortgage allowed her to achieve this.
Helping first time buyers get on the ladder
- Family-assisted mortgages
Greg, a financial services professional, was
keen to buy his first home in Bournemouth. This,
however, was proving to be harder than he had
thought.
A second chance at being a homeowner in retirement
- Later life lending
Alicia wanted to relocate and become a homeowner again in her retirement
Helping a couple stay in their home and close to their family
- Later life lending
Mr Grice's mother was very elderly and in need of regular support, so the Grices were keen to stay in their home
A longer mortgage term to make monthly payments more affordable
- Later life lending
Warwick and Lynda wanted to decrease their monthly mortgage payments, without having to resort to Equity Release
A repayment mortgage even in retirement
- Later life lending
Christine and her husband were looking for a repayment mortgage in their retirement but needed a long mortgage term
Helping the retired back into home ownership
- Later life lending
When their landlady told them she wanted to sell the house, David and his wife decided to get back on the property ladder