• Online Service update. Due to planned essential maintenance, our Online Service will be unavailable from 8am until 5pm on Sunday 28 July. We apologise for any inconvenience this may cause.

  • We have recently updated our 'How We Use Personal Information' leaflet – with improvements to the transparency of the document and a new section on fraud prevention agencies. The Credit Reference Agency Information Notice (CRAIN) has been removed from the leaflet and instead we provide details of the credit reference agencies’ websites to access this. You can view the latest Privacy notice here.
  • We're here to help if you're experiencing or expect to experience difficulties in paying your mortgage. Find out more
"We were very impressed from our first contact, through the entire application process"

Real life mortgage case studies

Our case studies show how our mortgage products have helped real life customers. Read their stories.

The mortgage will be secured on your home. Your home may be repossessed if you do not keep up repayments on your mortgage.

Enabling family members to help each other

Elizabeth, an artist, was due to remortgage her home but needed a helping hand from her daughter Louise. The Joint Borrower Sole Proprietor mortgage allowed her to achieve this.
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Helping first time buyers get on the ladder

Greg, a financial services professional, was keen to buy his first home in Bournemouth. This, however, was proving to be harder than he had thought.
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A second chance at being a homeowner in retirement

Alicia wanted to relocate and become a homeowner again in her retirement
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Helping a couple stay in their home and close to their family

Mr Grice's mother was very elderly and in need of regular support, so the Grices were keen to stay in their home
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A longer mortgage term to make monthly payments more affordable

Warwick and Lynda wanted to decrease their monthly mortgage payments, without having to resort to Equity Release
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The Family Mortgage - helping first time buyers with small deposits

Choosing the Family Mortgage to buy their first home together
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A repayment mortgage even in retirement

Christine and her husband were looking for a repayment mortgage in their retirement but needed a long mortgage term
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Helping the retired back into home ownership

When their landlady told them she wanted to sell the house, David and his wife decided to get back on the property ladder
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