Notices

  • Online Service update. Due to planned essential maintenance, our Online Service will be unavailable from 8am until 5pm on Sunday 28 July. We apologise for any inconvenience this may cause.

  • We have recently updated our 'How We Use Personal Information' leaflet – with improvements to the transparency of the document and a new section on fraud prevention agencies. The Credit Reference Agency Information Notice (CRAIN) has been removed from the leaflet and instead we provide details of the credit reference agencies’ websites to access this. You can view the latest Privacy notice here.
  • We're here to help if you're experiencing or expect to experience difficulties in paying your mortgage. Find out more. 

FSCS protection

Your savings are in safe hands.

FSCS Protected Logo
Your eligible deposits held by a UK establishment of Family Building Society are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit guarantee scheme. 

This limit is applied to the total of any deposits you have with the following: Family Building Society and National Counties Building Society. Any total deposits you hold
above the limit between these brands are unlikely to be covered. 


Please click here for further information or visit www.fscs.org.uk


Do you need our help?

If you have questions or need our help please contact our friendly Family Service Team.

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Corporate and financial information

Find out about who we are and the rules by which we operate, latest financial information, AGM results and more.

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