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Online Service update. Due to planned essential maintenance, our Online Service will be unavailable from from 8am to 5pm on Sunday 14 December. We apologise for any inconvenience this may cause.
- View our Christmas opening hours and information on bank transfer processing times over the Christmas period.
FSCS protection
Your savings are in safe hands.
Please note: The Financial Services Compensation Scheme (FSCS) is increasing the protection limit on your eligible deposits with us from £85,000 to £120,000 from 1 December 2025. Read more about the changes.
Your eligible deposits held by a UK establishment of Family Building Society are protected up to a total of £85,000 by the Financial Services Compensation Scheme (FSCS), the UK's deposit guarantee scheme.
This limit
is applied to the total of any deposits you have with the following: Family Building Society and National Counties Building Society. Any total deposits you hold above the limit between these brands are unlikely to be covered.
Learn more about how FSCS protects your money or for further information visit www.fscs.org.uk.
Do you need our help?
If you have questions or need our help please contact our friendly Family Service Team.
Corporate and financial information
Find out about who we are and the rules by which we operate, latest financial information, AGM results and more.