Notices

  • Due to significant increases in the cost of funding fixed rate mortgages, we're temporarily withdrawing all of our fixed rate products from sale. The product withdrawals apply for both new and existing customers, and are no longer available for purchase, remortgage, further advance or product switch applications. This takes effect immediately from today, 23 March 2026. Our range of discounted variable rate mortgage products remains unchanged.

  • We're pleased to let you know that voting for the AGM is now open. If you've opted for a postal pack you should receive this by 1 April.

  • IMPORTANT: The last day of the 2025 / 2026 tax year is Sunday 5 April.

    Our online and postal ISA applications for this tax year will close from 5pm on Friday 27 March until the morning of Tuesday 7 April. Find out full details and timings for opening and funding ISAs with us within the current tax year.

FSCS protection

Your savings are in safe hands.

Your eligible deposits held by a UK establishment of Family Building Society are protected up to a total of £120,000 by the Financial Services Compensation Scheme (FSCS), the UK's deposit guarantee scheme.

This limit is applied to the total of any deposits you have with the following: Family Building Society and National Counties Building Society. Any total deposits you hold above the limit between these brands are unlikely to be covered.


Learn more about how FSCS protects your money or for further information visit www.fscs.org.uk.


Do you need our help?

If you have questions or need our help please contact our friendly Family Service Team.

Get in touch

Corporate and financial information

Find out about who we are and the rules by which we operate, latest financial information, AGM results and more.

Read more