• Homes for Ukraine - important information can be found here.

  • Savings members: Following the Bank of England’s decision to raise the Bank Rate by 0.25% to 1.25% on 16 June 2022, Windfall Bond and Tracker Savings Bond rates will increase by 0.25% from 1 July 2022.  In addition we are pleased to say that many of our variable rate accounts will also be increasing from 24 June 2022. We will be informing affected customers of their new rate via email or letter shortly. (Notice updated 20/06/2022).

    Mortgage members: Tracker mortgages will change on 25 July 2022 and we will write to customers individually with revised payment details where the new rate exceeds the minimum rate (or ‘floor’) already applying to their mortgage. (Notice updated 20/06/2022).

Corporate and financial information

Find out about how the Society is managed and governed and our recent financial results.

Family Building Society is a trading name of National Counties Building Society which has been securely looking after people's money and helping homebuyers since 1896.

The Society is governed and run by a Board of Directors. The Board is here to ensure our long term sustainability for the good of you, our members.

This section contains details of our corporate governance and all our financial information. If you want to know more and it is not detailed here, then please contact us.

Corporate governance is the system by which organisations are directed and controlled.

As a Society, we are committed to best practice in corporate governance. We adhere to the UK Corporate Governance Code, issued by the Financial Reporting Council, and we meet the guidance for building societies issued by the Prudential Regulation Authority and Financial Conduct Authority.

Our day to day management is delegated to a team of Senior Executives led by Chief Executive Mark Bogard with oversight by an elected Board.
The principal function of the Board is to determine the strategy and policies of National Counties Group within an effective control framework, which enables risk to be assessed and managed. The Board ensures that the necessary financial and human resources are in place so we can meet our objectives and reviews our business and management performance.

The Board also ensures that the Group operates within the Society's constitution with relevant legislation and regulation. It makes sure that proper accounting records and effective systems of business control are established, maintained, documented and audited.

The Board has four committees: the Audit, Board Risk, Remuneration and Nomination Committees. The Terms of Reference for each committee can be found below. 

The first three are comprised only of Non-Executive Directors and have different Chairmen, none of whom is the Chairman of the Society. 
The Remuneration Committee believes that it is increasingly important for you, our members to understand how our Directors and staff remuneration has been calculated. You can therefore see our Remuneration Policy Statement by clicking here.

The Nomination Committee is comprised of the Chairman and Vice Chairman of the Board plus the Chief Executive.

At the end of each financial year we publish our annual report and accounts.

The National Counties Group assets decreased by 4% in 2021 to £2,338 million supported by reserves of £133.7 million and a Common Equity Tier 1 ratio of £17.9%. For more details follow the link below to the 2021 Annual Report and Accounts.

2021 Annual Report and Accounts

2021 Summary Financial Statement (Members' Update)

2020 Annual Report and Accounts

2020 Summary Financial Statement (Members' Update)

The results of our 2022 AGM can be found here

Capital Requirements Directive - Pillar 3 Disclosures
We are required to display the following documents under the Capital Requirements Directive: 
2021 Pillar 3 Disclosure
2020 Pillar 3 Disclosure

Country by Country Reporting
Country by Country Reporting 2021- Please see Note 32, page 117 of the audited 2021 Annual Report and Accounts (link above) for this disclosure.
Country by Country Reporting 2020 - Please see Note 32, page 114 of the audited 2020 Annual Report and Accounts (link above) for this disclosure.

Society Rules effective from 30 September 2021
Society Rules Booklet 2021

Society Memorandum
NCBS Memorandum - 1998 Edition

Whistleblowing Policy
Whistleblowing Policy July 2020

Our statement on modern slavery and human trafficking can be seen here.

Annual General Meeting (AGM) 2022

The results of our 2022 AGM can be found here.

Board of Directors

Find out more about our Board of Directors.

Members' newsletter

Read about the latest news and updates from the Society.