• Service update - due to planned essential maintenance our Online Service will be unavailable on Friday 28 January from 18:00 until Saturday 29 January 12:00.

  • Following the Bank of England’s decision to raise the Bank Rate by 0.15% to 0.25% in December 2021, Windfall Bond and Tracker Savings Bond rates increased by 0.15% from 1 January 2022. Tracker mortgages changed from 25 January and we have written to customers individually with revised payment details where the new rate exceeds the minimum rate (or ‘floor’) already applying to their mortgage. We will be considering our other savings and our variable mortgage rates after the Bank of England MPC meeting on 3 February. (Notice updated 19/01/22)

  • Please note that the Premium Saver (5) has now been withdrawn from sale. 
    If you have opened an account, you may add funds until 3pm, 7 February 2022, after this no additions will be allowed.

Corporate and financial information

Find out about how the Society is managed and governed and our recent financial results.

Family Building Society is a trading name of National Counties Building Society which has been securely looking after people's money and helping homebuyers since 1896.

The Society is governed and run by a Board of Directors. The Board is here to ensure our long term sustainability for the good of you, our members.

This section contains details of our corporate governance and all our financial information. If you want to know more and it is not detailed here, then please contact us.

Corporate governance is the system by which organisations are directed and controlled.

As a Society, we are committed to best practice in corporate governance. We adhere to the UK Corporate Governance Code, issued by the Financial Reporting Council, and we meet the guidance for building societies issued by the Prudential Regulation Authority and Financial Conduct Authority.

Our day to day management is delegated to a team of Senior Executives led by Chief Executive Mark Bogard with oversight by an elected Board.
The principal function of the Board is to determine the strategy and policies of National Counties Group within an effective control framework, which enables risk to be assessed and managed. The Board ensures that the necessary financial and human resources are in place so we can meet our objectives and reviews our business and management performance.

The Board also ensures that the Group operates within the Society's constitution with relevant legislation and regulation. It makes sure that proper accounting records and effective systems of business control are established, maintained, documented and audited.

The Board has four committees: the Audit, Board Risk, Remuneration and Nomination Committees. The Terms of Reference for each committee can be found below. 

The first three are comprised only of Non-Executive Directors and have different Chairmen, none of whom is the Chairman of the Society. 
The Remuneration Committee believes that it is increasingly important for you, our members to understand how our Directors and staff remuneration has been calculated. You can therefore see our Remuneration Policy Statement by clicking here.

The Nomination Committee is comprised of the Chairman and Vice Chairman of the Board plus the Chief Executive.
At the end of each financial year we publish our annual report and accounts.

The National Counties Group Assets increased by 3% in 2020 to £2,439 million supported by reserves of £116.5 million and a Common Equity Tier 1 ratio of 15.9%. For more details follow the link below to the 2020 Annual Report and Accounts.

2020 Annual Report and Accounts

2020 Summary Financial Statement (Members' Update)

2019 Annual Report and Accounts

2019 Summary Financial Statement

Capital Requirements Directive - Pillar 3 Disclosures
We are required to display the following documents under the Capital Requirements Directive: 
2020 Pillar 3 Disclosure
2019 Pillar 3 Disclosure

Country by Country Reporting
Country by Country Reporting 2020 - Please see Note 32, page 114 of the audited 2020 Annual Report and Accounts (link above) for this disclosure.
Country by Country Reporting 2019 - Please see Note 32, page 115 of the audited 2019 Annual Report and Accounts (link above) for this disclosure.

Society Rules effective from 30 September 2021
Society Rules Booklet 2021

Society Memorandum
NCBS Memorandum - 1998 Edition

Whistleblowing Policy
Whistleblowing Policy July 2020
Our statement on modern slavery and human trafficking can be seen here.

Annual General Meeting 2021

Full details about of AGM event can be found here.

Board of Directors

Find out more about our Board of Directors.

Members' newsletter

Read about the latest news and updates from the Society.