Notices

  • Savings customers - interest rates on many of our variable rate savings products decreased on 29 January. We have emailed or written to you to let you know of how these interest rate decreases affect you. See our variable savings rate changes

  • Mortgage products - On Tuesday 20 January 2026, we made changes to our mortgage product range. This includes enhanced Buy to Let HMO criteria, now catering to properties with up to six bedrooms (previously four bedrooms)

    Managed Mortgage Rates and Discounted Variable Rates

    From 7 February 2026, we'll be decreasing our Managed Mortgage Rates (MMR) by 0.15%. All on-sale discounted variable product rates and other details, including representative examples displayed on our website, have been updated to reflect these lower rates.

    We will shortly be writing to existing customers who have been impacted by this change, with details relevant to them.

Other Bereavement support

Knowing what to do when somebody close to you dies can feel very daunting. We're here to help support you

Bereavement Support Payment

You may be entitled to claim Bereavement Support Payment if your partner has passed away and you have a child (or children), to help reduce financial concerns. Our useful links provide more information on this topic.

Further help

You may find the government’s step-by-step guide helpful to guide you through the process.

The government’s Tell Us Once service lets you report a death to most government organisations in one go to make the process easier.

Life and critical illness cover

As well as the Bereavement Support Payment another option to look into is if your partner had life insurance, and / or critical illness cover, this is important to check as this cover can offer financial security for yours and your families future. If you're considering life insurance and critical illness cover for yourself, we may be able to help.

For more information on the Bereavement Support Payment that may be available to you - you may find the below links useful: