Notices
  • Please note that our Market Tracker Cash ISA (2) has been withdrawn from sale. Any customers that have recently applied for this account will have 15 calendar days to initially fund their account.

  • Mortgage products - On Tuesday 30 September 2025, we made changes to our mortgage product range. This included decreases across many of our Fixed Rate products for Owner Occupier and Buy to Let products.

    Buy to Let Limited Companies

    In addition we launched new Fixed Rate products for Buy to Let Limited Company landlords (UK registered companies) who have expat shareholders and/or directors in our acceptable list of countries.

    Managed Mortgage Rates and Discounted Variable Rates

    From 1 October 2025, we'll be decreasing our Managed Mortgage Rates (MMR) by 0.25%. All on-sale discounted variable product rates and other details, including representative examples displayed on our website, have been updated to reflect these lower rates.

    We have written to existing customers who have been impacted by this change, with details relevant to them.

  • We've made some improvements to our Online Service. With several enhancements and added benefits our Online Service is now simpler and easier for you to use.  Online Service changes

  • Online Service update. Due to planned essential maintenance, our Online Service will be unavailable between 9.00pm to 12:00am on Saturday 11 October. We apologise for any inconvenience this may cause.

Other Bereavement support

Knowing what to do when somebody close to you dies can feel very daunting. We're here to help support you

Bereavement Support Payment

You may be entitled to claim Bereavement Support Payment if your partner has passed away and you have a child (or children), to help reduce financial concerns. Our useful links provide more information on this topic. 

Further help

You may find the government’s step-by-step guide helpful to guide you through the process. 

The government’s Tell Us Once service lets you report a death to most government organisations in one go to make the process easier. You can find on their website. 

Life and critical illness cover

As well as the Bereavement Support Payment another option to look into is if your partner had life insurance, and / or critical illness cover, this is important to check as this cover can offer financial security for yours and your families future. If you're considering life insurance and critical illness cover for yourself, we may be able to help. 

For more information on the Bereavement Support Payment that may be available to you - you may find the below links useful: