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Homes for Ukraine - important information can be found here.
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Rate changes following Bank of England decision to raise its Bank Rate to 1.25% on 16 June.
Savings: the majority of our variable savings rates have been increased from 24 June. Rate increases for Windfall Bond and Tracker Savings Bond apply from 1 July. (Updated 1 July.)Mortgages: our variable mortgage rates will increase and we are in the process of writing to affected customers with details of their revised payments, interest rate and effective date. Product rates now shown on the website reflect this increase. (Updated 1 July.)
With our Online Service you can operate your account online anywhere and anytime.
Already registered with our Online Service? You can log in here.
As an existing customer, do you want to set up online banking? You can register for our Online Service here.
Savings
- View your savings accounts securely online
- Apply for new savings accounts online
- Check balances and latest transactions
- Make withdrawals to your pre-nominated bank account
- Transfer money between your Family Building Society accounts
You can also…
- Pay into your account using your pre-registered debit card
- Send and receive secure messages
- Check your current interest rates
Mortgages
- Check your mortgage balance and latest transactions
- Send and receive secure messages
We'll send you a mortgage statement in January each year, showing your transactions in the previous calendar year and the total of interest charged.
Online Banking Support
If you are a savings customer and need help with our Online Service, please call our dedicated Online Banking Support team on 03300 243406.
Helpful information
Our handy guide provides useful information on how to operate your account online. Common questions and answers about our Online Service can be found here.
Please note if you are acting as a Power of Attorney then you will unable to open an account online. For further information please read our Online Service terms and conditions below.
Log in to our Online Service
If you have already registered for our Online Service you can log in here.
Register for our Online Service
If you are an existing customer registering for this service will allow you to view your accounts, apply for new accounts and more.