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Homes for Ukraine - important information can be found here.
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Monthly savings statements - From May we will be sending future monthly statements of electronic transactions on your savings account by email. More details on how to view your statement and the new process can be found here.
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Following the Bank of England’s decision to raise the Bank Rate by 0.25% to 1.00% on 5 May 2022, Windfall Bond and Tracker Savings Bond rates will increase by 0.25% from 1 June 2022. We are reviewing our other variable savings rates and will notify customers of any interest rate increase on their account. Tracker mortgages will change on 25 June 2022 and we will write to customers individually with revised payment details where the new rate exceeds the minimum rate (or ‘floor’) already applying to their mortgage. (Notice updated 06/05/2022)
With our Online Service you can operate your account online anywhere and anytime.
Already registered with our Online Service? You can log in here.
Do you want to set up online banking? You can register for our Online Service here.
Savings
- View your savings accounts securely online
- Apply for new savings accounts online
- Check balances and latest transactions
- Make withdrawals to your pre-nominated bank account
- Transfer money between your Family Building Society accounts
You can also…
- Pay into your account using your pre-registered debit card
- Send and receive secure messages
- Check your current interest rates
Mortgages
- Check your mortgage balance and latest transactions
- Send and receive secure messages
We'll send you a mortgage statement in January each year, showing your transactions in the previous calendar year and the total of interest charged.
Online Banking Support
If you are a savings customer and need help with our Online Service, please call our dedicated Online Banking Support team on 03300 243406.
Helpful information
Our handy guide provides useful information on how to operate your account online. Common questions and answers about our Online Service can be found here.
Please note if you are acting as a Power of Attorney then you will unable to open an account online. For further information please read our Online Service terms and conditions below.
Log in to our Online Service
If you have already registered for our Online Service you can log in here.
Register for our Online Service
If you are an existing customer registering for this service will allow you to view your accounts, apply for new accounts and more.