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Friday 19 December - We are aware of an issue that has affected customers who have made a withdrawal via our Online Service in the last week. Our automated confirmation emails were delayed and have now been sent today. We apologise for any inconvenience caused.
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Friday 19 December: We are currently experiencing issues with our secure messaging facility on our Online Service. If you still need our help, you can contact us by email (mortgage.service@familybsoc.co.uk or savings.service@familybsoc.co.uk) or call us on 03330 140144. We apologise for any inconvenience caused.
- View our Christmas opening hours and information on bank transfer processing times over the Christmas period.
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