Notices

Friday 1 August - High call volumes

Due to the high volume of calls we're experiencing today, it's taking us longer than we'd like to answer your call. You may find the answers you're looking for in either our Mortgage or Savings FAQs.
If you still need our help, you can contact us by email (newbusiness@familybsoc.co.uk or mortgage.service@familybsoc.co.uk or savings.service@familybsoc.co.uk) or complete our callback form and we'll call you back at a time convenient for you. Thank you.
Our new and improved Online Service is here. Find out more

We've made some improvements to our Online Service. With several enhancements and added benefits our Online Service is now simpler and easier for you to use. Online Service changes
Online Saver (11) has been withdrawn from sale

Please note that our Online Saver (11) has been withdrawn from sale. If you've already applied for an Online Saver (11) account you have 15 calendar days from the date you applied to fund your account.

Request an interest certificate

Need an interest certificate for your savings?

Please complete the form and we will arrange for a certificate to be sent to you.

* Indicates required information

Your Savings Account Number*

Please confirm the tax year you require (for example: 2025/2026)*

Your post code*

How would you like to receive the certificate?*

Post

If you have selected email, please confirm your email address. Note: We will only be able to email you if you have previously consented and provided us with your email address.

The postcode you supply will only be used to check it matches with the account number, for verification purposes, but it will not be used in any other way.