Notices

Online Service update. Due to planned essential maintenance, our Online Service will be unavailable from 10pm on Wednesday 10 December to 2am on Thursday 11 December, and from 8am to 5pm on Sunday 14 December. We apologise for any inconvenience this may cause.
Important update to the Financial Services Compensation Scheme (FSCS) deposit protection limit

From 1 December 2025, the FSCS deposit protection limit for your savings will increase to £120,000, up from £85,000. Read more about the FSCS changes.
View our Christmas opening hours and information on bank transfer processing times over the Christmas period.
Our new and improved Online Service is here. Find out more

We've made some improvements to our Online Service. With several enhancements and added benefits our Online Service is now simpler and easier for you to use. Online Service changes

Thank you for your request

A member of our team will be in touch with you shortly. If you have any other queries in the meantime, please call us on 03330 140146.

Our phone lines are open Monday – Friday 9am – 5:30pm excluding Bank Holidays; Saturdays: closed. We may record any phone calls we have with you in the interest of staff training, monitoring customer service or for security purposes.