Notices

  • Online Service update - Due to essential maintenance, our Online Service will be unavailable from 8:30pm - 9:30pm this evening (Thursday 10 September). We apologise for any inconvenience this may cause.

  • Our new 1 Year Fixed Rate Bond (71) pays 4.88% Gross AER on balances of £10,000+. Apply online today.

  • Our Online Saver (12), pays 4.15% Gross AER on balances of £100+. Apply online today.

  • Due to significant increases in swap rates, we've temporarily withdrawn all of our fixed rate mortgage products from sale today, 4 September 2026, with immediate effect. For more information about swap rates and how they can affect mortgage pricing, see our A-Z Mortgage jargon buster.

    We recognise the importance of fixed rate options and are working to introduce a new range of fixed rate mortgage products as soon as it is possible.

Your savings are protected

FSCS - Your savings are protected

Contact our expert UK team

New enquiries

Savings - 03330 140141

Mortgages - 03330 140140

newbusiness@familybsoc.co.uk

Existing customers

Savings - 03330 140144
savings.service@familybsoc.co.uk

Mortgages - 03330 140146
mortgage.service@familybsoc.co.uk

... or ask the way that suits you.

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Ashley Square, Epsom, Surrey, KT18 5DD.

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