Notices

  • Savings customers - interest rates on many of our variable rate savings products will be decreasing from 29 January. We have emailed or written to you to let you know of how these interest rate decreases affect you. See our variable savings rate changes

  • UK Landlords - The Renters’ Rights Bill, introduced in September 2024, received Royal Assent on 27 October 2025 and is now law as the Renters’ Rights Act. Read more about what to expect.

  • Savings: Interest rates for Windfall Bond will decrease by 0.25% from 1 January 2026. We will write to all customers individually to confirm the new rates.

    Mortgages: Tracker mortgages will change on 25 January 2026 and we will write to customers individually with revised payment details where the new rate exceeds the minimum rate (or ‘floor’) already applying to their mortgage.

  • Mortgage products - On Tuesday 20 January 2026, we made changes to our mortgage product range. This includes enhanced Buy to Let HMO criteria, now catering to properties with up to six bedrooms (previously four bedrooms)

    Managed Mortgage Rates and Discounted Variable Rates

    From 7 February 2026, we'll be decreasing our Managed Mortgage Rates (MMR) by 0.15%. All on-sale discounted variable product rates and other details, including representative examples displayed on our website, have been updated to reflect these lower rates.

    We will shortly be writing to existing customers who have been impacted by this change, with details relevant to them.

  • Our Market Tracker Cash ISA (2) paying 4.03% AER is now back on sale. Find out more

Financial Wellbeing survey

The survey and prize draw are now closed.

 

Financial Wellbeing survey - Thank you for your interest

The survey and prize draw* are now closed, and the prize draw has now taken place. We will not publish the winner’s name to maintain their anonymity. A summary of the results from the Spring 2024 survey will soon be available below.

 

 

A summary of results from our Autumn 2023 survey

  • 2,230 Members completed the survey.
  • In general, our Members seem to be optimistic about their own financial wellbeing as they cite that they are happy at the time of completing the survey 
  • They were, however, more pessimistic about the financial impact on their children and grandchildren. Members commented on the cost of living as the biggest threat to financial wellbeing
  • Over a third of Members have had to help family members during the cost of living crisis
  • The majority of Members thought house prices will decrease.

 

*Prize draw terms and conditions:

1. The closing date is Friday 3 May at 5pm.
2. Only one entry per person.
3. No purchase necessary.
4. Prize draws and competitions are only open to UK residents aged 18 years or over.
5. Employees of Family Building Society and their families are ineligible to enter.
6. The prize draw is £250 which can be paid by transfer to your bank account or by cheque.
7. The winner will be drawn randomly using a secure computer-based program under
independent supervision. The judge will oversee the draw and the judge’s decision is final.
8. Our website will be updated to confirm the draw has taken place no later than Friday 17 May. We will not publish the winner’s name to maintain their anonymity.