Notices

  • Savings products - In preparation of the launch of our new and improved Online Service we have temporarily withdrawn online applications for all our savings products. You can still apply for these products by post or in branch. All savings products will be available to apply online from 12 May. We apologise for any inconvenience this may cause.

  • We’ll shortly be making some changes to our Online Service to make it simpler and easier for you to use.  

    Our new Online Service will have a modern design, improved navigation and many added benefits.  

    Find out more about the changes

  • Mortgage products - On Wednesday 23 April, we made changes to our mortgage product range. These include rate adjustments across our fixed rate products, and an increase to our Owner Occupier Joint Borrower Sole Proprietor maximum LTV to up to 90% (with no additional security required) for loans up to £500,000.

  • Online Service update. Due to planned essential maintenance our Online Service will be unavailable from 6pm until 12am on Wednesday 7 May. Our Online Service will also be unavailable between 5.30pm on Friday 9 May until 9am on Monday 12 May. We apologise for any inconvenience this may cause.

Financial Wellbeing survey

The survey and prize draw are now closed.

 

Financial Wellbeing survey - Thank you for your interest

The survey and prize draw* are now closed, and the prize draw has now taken place. We will not publish the winner’s name to maintain their anonymity. A summary of the results from the Spring 2024 survey will soon be available below.

 

 

A summary of results from our Autumn 2023 survey

  • 2,230 Members completed the survey.
  • In general, our Members seem to be optimistic about their own financial wellbeing as they cite that they are happy at the time of completing the survey 
  • They were, however, more pessimistic about the financial impact on their children and grandchildren. Members commented on the cost of living as the biggest threat to financial wellbeing
  • Over a third of Members have had to help family members during the cost of living crisis
  • The majority of Members thought house prices will decrease.

 

*Prize draw terms and conditions:

1. The closing date is Friday 3 May at 5pm.
2. Only one entry per person.
3. No purchase necessary.
4. Prize draws and competitions are only open to UK residents aged 18 years or over.
5. Employees of Family Building Society and their families are ineligible to enter.
6. The prize draw is £250 which can be paid by transfer to your bank account or by cheque.
7. The winner will be drawn randomly using a secure computer-based program under
independent supervision. The judge will oversee the draw and the judge’s decision is final.
8. Our website will be updated to confirm the draw has taken place no later than Friday 17 May. We will not publish the winner’s name to maintain their anonymity.