Notices
  • Online Service update. Due to planned essential maintenance, our Online Service will be unavailable between 9:00am to 10:00am on Saturday 25 October. We apologise for any inconvenience this may cause.

  • Mortgage products - On Tuesday 30 September 2025, we made changes to our mortgage product range. This included decreases across many of our Fixed Rate products for Owner Occupier and Buy to Let products.

    Buy to Let Limited Companies

    In addition we launched new Fixed Rate products for Buy to Let Limited Company landlords (UK registered companies) who have expat shareholders and/or directors in our acceptable list of countries.

    Managed Mortgage Rates and Discounted Variable Rates

    From 1 October 2025, we'll be decreasing our Managed Mortgage Rates (MMR) by 0.25%. All on-sale discounted variable product rates and other details, including representative examples displayed on our website, have been updated to reflect these lower rates.

    We have written to existing customers who have been impacted by this change, with details relevant to them.

  • We've made some improvements to our Online Service. With several enhancements and added benefits our Online Service is now simpler and easier for you to use.  Online Service changes

Financial Wellbeing survey

The survey and prize draw are now closed.

 

Financial Wellbeing survey - Thank you for your interest

The survey and prize draw* are now closed, and the prize draw has now taken place. We will not publish the winner’s name to maintain their anonymity. A summary of the results from the Spring 2024 survey will soon be available below.

 

 

A summary of results from our Autumn 2023 survey

  • 2,230 Members completed the survey.
  • In general, our Members seem to be optimistic about their own financial wellbeing as they cite that they are happy at the time of completing the survey 
  • They were, however, more pessimistic about the financial impact on their children and grandchildren. Members commented on the cost of living as the biggest threat to financial wellbeing
  • Over a third of Members have had to help family members during the cost of living crisis
  • The majority of Members thought house prices will decrease.

 

*Prize draw terms and conditions:

1. The closing date is Friday 3 May at 5pm.
2. Only one entry per person.
3. No purchase necessary.
4. Prize draws and competitions are only open to UK residents aged 18 years or over.
5. Employees of Family Building Society and their families are ineligible to enter.
6. The prize draw is £250 which can be paid by transfer to your bank account or by cheque.
7. The winner will be drawn randomly using a secure computer-based program under
independent supervision. The judge will oversee the draw and the judge’s decision is final.
8. Our website will be updated to confirm the draw has taken place no later than Friday 17 May. We will not publish the winner’s name to maintain their anonymity.