Notices
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Online Service update. Due to planned essential maintenance, our Online Service will be unavailable from 10pm on Wednesday 10 December to 2am on Thursday 11 December, and from 8am to 5pm on Sunday 14 December. We apologise for any inconvenience this may cause.
- View our Christmas opening hours and information on bank transfer processing times over the Christmas period.
Financial Wellbeing survey
Thank you for your interest. Our Financial Wellbeing survey is now closed and the prize draw winner has been contacted.
A summary of results from our Spring 2025 survey
Housing:
- 2,663 members completed the survey.
- Over 82% of members did not believe the Government will achieve its target of building 1.5 million new homes during the course of the current Parliament.
- Just over half of Family Building Society members suggested encouraging building on brownfield sites and on land that already had planning permission, as well as scrapping stamp duty for downsizers.
- Nearly half of members thought incentivising landlords to turn commercial properties into residential use would also help and as well as increasing the infrastructure levy to support local communities.
Economy:
- Three-quarters of members expect the economy to slow down over the next six months fuelled by trade tariffs, worldwide political instability and the ongoing cost of living crisis.
- Just over 90% see trade tariffs as negative, with 75% believing they will force the Bank of England to cut interest rates by between 0.25 and 0.5%.
- Over 42% think their personal financial situation will worsen with 28% expecting their pension and investment incomes to be negatively affected, and 66% seeing that as a threat to their financial wellbeing.
