Notices

Online Service update. Due to planned essential maintenance, our Online Service will be unavailable from 10pm on Tuesday 26 May to 2am on Wednesday 27 May. We apologise for any inconvenience this may cause.
UK Landlords - Phase one of the Renters’ Rights Act is now live, introducing major changes to renting in England. Read more

From 1 May 2026, the Renters’ Rights Act introduces major changes to renting in England. Assured Shorthold Tenancies (ASTs) and section 21 “no‑fault” evictions will end, with all tenancies becoming Assured Periodic Tenancies. Landlords must also provide existing tenants with a government‑prescribed Information Sheet by 31 May 2026, with further reforms following later in 2026.
We've launched a new issue of our Online Saver (12), paying 4.15% Gross AER on balances of £100+. Find out more and apply.
Existing customers: we have increased the interest rates on our Fixed Rate ISAs and Flexible ISA. Find out more

Existing customers: We have increased our interest rates for Fixed Rate ISA products and our Flexible ISA from 27 April 2026.
Savings customers: we have increased the interest rates on our Fixed Rate Bonds. Find out more

The interest rates on our Fixed Rate Bond products have increased from 13 May 2026.

Members' annual questionnaire
and Autumn / Winter newsletter 2025

Members' annual questionnaire

This survey is now closed and the winner has been contacted. Thank you for your interest.

Autumn / Winter Newsletter

Our latest newsletter is now available to download, including an insightful foreword from our CEO Mark Bogard, the results from the latest Members' survey on financial wellbeing and information regarding how you can access statements through the Online Service.

Download our newsletter

Members' annual questionnaire and Autumn / Winter newsletter 2025

Members' annual questionnaire

Autumn / Winter Newsletter

Members' annual questionnaire
and Autumn / Winter newsletter 2025