Notices

Wednesday 6 August - High call volumes

Due to the high volume of calls we're experiencing today, it's taking us longer than we'd like to answer your call. You may find the answers you're looking for in either our Mortgage or Savings FAQs.
If you still need our help, you can contact us by email (newbusiness@familybsoc.co.uk or mortgage.service@familybsoc.co.uk or savings.service@familybsoc.co.uk) or complete our callback form and we'll call you back at a time convenient for you. Thank you.
Our new and improved Online Service is here. Find out more

We've made some improvements to our Online Service. With several enhancements and added benefits our Online Service is now simpler and easier for you to use. Online Service changes

Initial notification of death form

To initially notify us of a death, please complete this simple form so we can take the necessary steps on the account.

* Indicates required information

Title*

First name*

Surname*

Search for address*

Title*

First name*

Surname*

Email address

Phone number*