Notices

  • Online Service update. Due to planned essential maintenance, our Online Service will be unavailable from 10pm Friday 24 to 3am Saturday 25 October, and also between 9am to 10am on Saturday 25 October. We apologise for any inconvenience this may cause.

  • We've made some improvements to our Online Service. With several enhancements and added benefits our Online Service is now simpler and easier for you to use.  Online Service changes

Initial notification of death form

To initially notify us of a death, please complete this simple form so we can take the necessary steps on the account.

Notification of death form

Once we receive this notification, we'll put a note on the deceased account(s) and stop any marketing material being sent out. This can take a few days to take effect so it’s possible that some marketing material may still be sent.

If you already have the death certificate you do not need to complete this form. Please go straight to step 2 and fill in our more detailed Notification of Death form.

 

Any questions?

If you have any questions you can get in touch with us using the following contact details.

Savings account - Call 03330 140144 Mortgage account - Call 03330 140146

Email us

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Details of the deceased

Your details