Notices

Our 1 Year Fixed Rate Bond (68) has been withdrawn from sale

Any customers that have recently applied for this account will have 15 calendar days to initially fund their account.
We've launched a new issue of our Online Saver (12), paying 4.15% Gross AER on balances of £100+. Find out more and apply.
Important changes to our mortgage products. Find out more

Mortgage products - On Thursday 16 April 2026, we launched a new range of our Owner Occupier and Buy to Let fixed rate products, where most of our product rates have been reduced.
Managed Mortgage Rates - Please note that our Managed Mortgage Rates are not changing at this time.
Annual General Meeting 2026. Find out more

We're pleased to let you know that voting for the AGM is now open. If you've opted for a postal pack you should receive this by 1 April.
Savings customers: Your 2025 / 2026 Annual Interest Savings Summary are currently being processed and are due to be sent from 28 April 2026.

Initial notification of death form

To initially notify us of a death, please complete this simple form so we can take the necessary steps on the account.

Notification of death form

Once we receive this notification, we'll put a note on the deceased account(s) and stop any marketing material being sent out. This can take a few days to take effect so it’s possible that some marketing material may still be sent.

If you already have the death certificate you do not need to complete this form. Please go straight to step 2 and fill in our more detailed Notification of Death form.

Any questions?

If you have any questions you can get in touch with us using the following contact details.

Savings account - Call 03330 140144 Mortgage account - Call 03330 140146

Email us

* Indicates required information

Details of the deceased

Title*

First name*

Surname*

Search for address*

Your details

Title*

First name*

Surname*

Email address

Phone number*