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Online Service update. Due to planned essential maintenance, our Online Service will be unavailable from 10pm on Wednesday 3 December to 2am on Thursday 4 December, and from 8am to 5pm on Sunday 14 December. We apologise for any inconvenience this may cause.
- View our Christmas opening hours and information on bank transfer processing times over the Christmas period.
Christmas opening hours
We've listed our head office and branch opening hours over the Christmas period for your information
Head office and branch Christmas opening hours
| Wednesday 24 December (Christmas Eve): | Head office: | Branch: |
| Thursday 25 December (Christmas Day): | Head office: Closed | Branch: Closed |
| Friday 26 December (Boxing Day): | Head office: Closed | Branch: Closed |
| Saturday 27 December: | Head office: Closed | Branch: Closed |
| Sunday 28 December: | Head office: Closed | Branch: Closed |
| Monday 29 December: | Head office: | Branch: |
| Tuesday 30 December: | Head office: | Branch: |
| Wednesday 31 December (New Years Eve): | Head office: | Branch: |
| Thursday 1 January (New Years Day): | Head office: Closed | Branch: Closed |
Normal opening hours will resume from Friday 2 January 2026.
Record year for awards
It's been a record year for us for awards. Read about our latest win at the Personal Finance Awards 2024/25 and all the other awards we've won in 2024.