Notices

  • Savings customers - interest rates on many of our variable rate savings products will be decreasing from 29 January. We have emailed or written to you to let you know of how these interest rate decreases affect you. See our variable savings rate changes

  • UK Landlords - The Renters’ Rights Bill, introduced in September 2024, received Royal Assent on 27 October 2025 and is now law as the Renters’ Rights Act. Read more about what to expect.

  • Savings: Interest rates for Windfall Bond will decrease by 0.25% from 1 January 2026. We will write to all customers individually to confirm the new rates.

    Mortgages: Tracker mortgages will change on 25 January 2026 and we will write to customers individually with revised payment details where the new rate exceeds the minimum rate (or ‘floor’) already applying to their mortgage.

  • Mortgage products - On Tuesday 20 January 2026, we made changes to our mortgage product range. This includes enhanced Buy to Let HMO criteria, now catering to properties with up to six bedrooms (previously four bedrooms)

    Managed Mortgage Rates and Discounted Variable Rates

    From 7 February 2026, we'll be decreasing our Managed Mortgage Rates (MMR) by 0.15%. All on-sale discounted variable product rates and other details, including representative examples displayed on our website, have been updated to reflect these lower rates.

    We will shortly be writing to existing customers who have been impacted by this change, with details relevant to them.

  • Our Market Tracker Cash ISA (2) paying 4.03% AER is now back on sale. Find out more

Christmas opening hours

We've listed our head office and branch opening hours over the Christmas period for your information

Head office and branch Christmas opening hours 

Wednesday 24 December (Christmas Eve):

Head office:
Open 9am - 12pm 

Branch:
Open 9am – 12pm

Thursday 25 December (Christmas Day): Head office: ClosedBranch: Closed
Friday 26 December (Boxing Day):Head office: ClosedBranch: Closed
Saturday 27 December:  Head office: ClosedBranch: Closed
Sunday 28 December:     Head office: ClosedBranch: Closed
Monday 29 December:

Head office: 
Open 9am - 5pm

Branch: 
Open 9am - 4:30pm

Tuesday 30 December:

Head office:
Open 9am – 5pm

Branch:
Open 9am – 4.30pm

Wednesday 31 December (New Years Eve):

Head office:
Open 9am – 12pm

Branch:
Open 9am – 12pm

Thursday 1  January
(New Years Day):    		Head office: ClosedBranch: Closed

 

Normal opening hours will resume from Friday 2 January 2026.

Members' newsletter

Read about the latest news and updates from the Society.

Autumn Newsletter

Protect yourself against fraud

We've put together some detail on the types of fraud and scams out there and how you can protect yourself and your money.

Frauds and scams