Notices

Our new and improved Online Service is here.
We've made some improvements to our Online Service. With several enhancements and added benefits our Online Service is now simpler and easier for you to use. Online Service changes
We have launched a new issue of our Online Saver, paying 4.55% Gross AER on balances of £100+. Find out more

The Online Saver (10) is now available for applications via our Online Service. Find out more and apply.
Rate changes following Bank of England decision to decrease its Bank Rate by 0.25% to 4.25% on 8 May 2025. Read more

Savings: Interest rates for Windfall Bond and Tracker Savings Bond will decrease by 0.25% from 1 June 2025. We will be writing to all customers individually to confirm the new rates.
Mortgages: Tracker mortgages will change on 25 June 2025 and we will write to customers individually with revised payment details where the new rate exceeds the minimum rate (or ‘floor’) already applying to their mortgage.

Our branch and head office

You are welcome to pop into our Epsom branch for a chat with our friendly team.

For postal enquires please contact our head office.

Epsom branch

Address:

Family Building Society, Ashley Square, Epsom, Surrey, KT18 5DD

Directions:

Ashley Square is at the South Street end of the High Street, adjacent to Marks & Spencer. Parking is available in the Ashley Centre multi-storey car park which is sign posted.

Download a map to our branch.

Opening hours:

Monday - Friday: 9am - 4.30pm

Saturday: Closed

Head office

Address:

Family Building Society, Ebbisham House, 30 Church Street, Epsom, Surrey KT17 4NL

Fax: 01372 745607

Directions:

Download a map to our head office.

Opening hours:

Monday to Friday: 9am - 5.30pm.

Saturday: Closed

Difficulty with hearing or speech?

We want to make it easy for everyone to use our products and services. If you need extra support, we can help.

Find out more