Notices
  • Our Windfall Bond is available for new account openings, offering interest at the Bank of England Bank Rate and entry into a monthly free prize draw with more prizes available now determined by the prize fund value. Find out more here

    Newly opened accounts need to be fully funded and nominated bank details registered before the end of September in order to qualify for entry into the November Prize Draw.

  • Savings: Interest rates for Windfall Bond and Tracker Savings Bond will decrease by 0.25% from 1 September 2024. We will be writing to all customers individually to confirm the new rates.

    Mortgages: Tracker mortgages will change on 25 September 2024 and we will write to customers individually with revised payment details where the new rate exceeds the minimum rate (or ‘floor’) already applying to their mortgage.

    (Notice updated 05/08)

  • From Thursday 22 August, we reduced our rates on all our fixed rate mortgage products.

    From 19 September 2024, we'll also be reducing our Managed Mortgage Rates (MMR) by 0.25%. All on-sale discounted variable product rates and other details, including representative examples displayed on our website, have been updated to reflect these lower rates. We will be writing to existing customers who have been impacted by this change, shortly, with details relevant to them. Find out full details here.

  • Online Service update. Due to planned essential maintenance, our Online Service will be unavailable from 10pm on Thursday 12 September until 2am on Friday 13 September. We apologise for any inconvenience this may cause.

Our branch and head office

You are welcome to pop into our Epsom branch for a chat with our friendly team.

For postal enquires please contact our head office. 

Epsom branch

Address:

Family Building Society, Ashley Square, Epsom, Surrey, KT18 5DD


Directions:

Ashley Square is at the South Street end of the High Street, adjacent to Marks & Spencer. Parking is available in the Ashley Centre multi-storey car park which is sign posted.

Download a map to our branch.

Opening hours:

Monday - Friday: 9am - 4.30pm

Saturday: Closed

 

Our branch and head office

Head office

Address:

Family Building Society, Ebbisham House, 30 Church Street, Epsom, Surrey KT17 4NL

Fax: 01372 745607

Directions:

Download a map to our head office.

Opening hours:

Monday to Friday: 9am - 5.30pm.

Saturday: Closed

Difficulty with hearing or speech?

We want to make it easy for everyone to use our products and services. If you need extra support, we can help.