Notices

  • Online Service update. Due to planned essential maintenance, our Online Service will be unavailable from 7am to 9am on Thursday 20 November. We apologise for any inconvenience this may cause.

  • Mortgage products - On Wednesday 5 November 2025, we've made changes to our mortgage product range. This includes decreases across most of our Fixed Rate products for Owner Occupier and Buy to Let products.

    In addition we have withdrawn our 60% LTV Buy to Let product range, with only our 75% LTV Buy to Let products remaining on sale.

    We've also launched new Buy to Let products available only for existing borrowers and further advance purposes without Product Fees.

  • We've made some improvements to our Online Service. With several enhancements and added benefits our Online Service is now simpler and easier for you to use.  Online Service changes

Intermediaries

Find details of our dedicated intermediary website.

If you are an Intermediary or Broker please visit our Intermediary website.

Here you will find information on our lending criteria, our products, online calculators, news and products updates and more.

If you wish to contact our mortgage desk for enquiries:

Email: mortgage.desk@familybsoc.co.uk

Telephone: 01372 744155

Fax: 01372 745607

Opening hours: 
Monday - Friday: 9am - 5.30pm. 
Saturday: Closed

We may record any telephone calls we have with you in the interest of staff training, monitoring customer service or for security purposes.

Intermediary website

Find information on our lending criteria, use our calculators, find forms and apply online.

Intermediaries