Notices

Online Service update. Due to planned essential maintenance, our Online Service will be unavailable from 10pm on Tuesday 26 May to 2am on Wednesday 27 May. We apologise for any inconvenience this may cause.
UK Landlords - Phase one of the Renters’ Rights Act is now live, introducing major changes to renting in England. Read more

From 1 May 2026, the Renters’ Rights Act introduces major changes to renting in England. Assured Shorthold Tenancies (ASTs) and section 21 “no‑fault” evictions will end, with all tenancies becoming Assured Periodic Tenancies. Landlords must also provide existing tenants with a government‑prescribed Information Sheet by 31 May 2026, with further reforms following later in 2026.
We've launched a new issue of our Online Saver (12), paying 4.15% Gross AER on balances of £100+. Find out more and apply.
Existing customers: we have increased the interest rates on our Fixed Rate ISAs and Flexible ISA. Find out more

Existing customers: We have increased our interest rates for Fixed Rate ISA products and our Flexible ISA from 27 April 2026.
Savings customers: we have increased the interest rates on our Fixed Rate Bonds. Find out more

The interest rates on our Fixed Rate Bond products have increased from 13 May 2026.

Thank you for your request

A member of our team will be in touch with you shortly. If you have any other queries in the meantime, please call us on 03330 140140.

Our phone lines are open Monday – Friday 9am – 5:30pm; Saturdays: closed, excluding Bank Holidays. We may record any phone calls we have with you in the interest of staff training, monitoring customer service or for security purposes.