Notices

Thursday 18 September - High call volumes

Due to the high volume of calls we're experiencing today, it's taking us longer than we'd like to answer your call. You may find the answers you're looking for in either our Mortgage or Savings FAQs.
If you still need our help, you can contact us by email (newbusiness@familybsoc.co.uk or mortgage.service@familybsoc.co.uk or savings.service@familybsoc.co.uk) or complete our callback form and we'll call you back at a time convenient for you. Thank you.
We've launched a new issue of our Junior Cash ISA paying 3.85% Gross/AER on balances over £3,000. Read more.

The Junior Cash ISA (3) is now available for applications by post or at our Epsom branch. Find out more.
Savings customers - many of our variable rate savings products will be decreasing from 24 September 2025. Find out more

We'll be emailing or writing to you shortly to let you know how these decreases affect you. In the meantime, you can see all rate changes on our website.
Our new and improved Online Service is here. Find out more

We've made some improvements to our Online Service. With several enhancements and added benefits our Online Service is now simpler and easier for you to use. Online Service changes

Request a Buy to Let product offer

Is your Buy to Let mortgage product coming to an end? Complete our online mortgage product offer form.

The mortgage will be secured on your home. Your home may be repossessed if you do not keep up repayments on your mortgage.

As you come to the end of your current mortgage product, you'll have the option to change to a new mortgage product.

This Buy to Let mortgage product offer form has been designed for existing mortgage customers only.

Any questions?

If you have any questions and are unsure what mortgage product would be suitable for you you can arrange an appointment or speak to a customer representative. You can get in touch the following ways:

Call us on 03330 140146 Ask us to call back Email us

Simply complete this form, selecting the product you are interested in and our Family Service Team will send you a mortgage product offer and other documentation including a mortgage switch form, for you to complete and return to us.

If you're going through a broker, please ask them to contact us directly.

* Indicates required information

How many applicants are there?*

Applicant 1

Applicant 1 title*

Applicant 1 First name*

Applicant 1 Surname*

Applicant 2

Applicant 2 Title*

Applicant 2 First name*

Applicant 2 Surname*

Applicant 3

Applicant 3 Title*

Applicant 3 First name*

Applicant 3 Surname*

Applicant 4

Applicant 4 Title*

Applicant 4 First name*

Applicant 4 Surname*

Contact information

How would you prefer we send your documentation?*

By email

By post

Email (please note any documentation sent via email will be sent via our secure messaging portal)*

Search for address*

Phone number

Mortgage information

Mortgage account number (10 digits)*

Mortgaged property postcode*

Mortgage Product

We use and retain details about you to respond to your enquiries, for research or analysis, and to check for mortgage eligibility. To find out more, you can read our privacy policy.