Notices

Savings customers - interest rates on many of our variable rate savings products will be decreasing from 29 January. We have emailed or written to you to let you know of how these interest rate decreases affect you. See our variable savings rate changes
UK Landlords - The Renters’ Rights Bill, introduced in September 2024, received Royal Assent on 27 October 2025 and is now law as the Renters’ Rights Act. Read more about what to expect.
The Bank of England Base Rate decreased by 0.25% to 3.75% on 18 December 2025. Read more about our rate changes

Savings: Interest rates for Windfall Bond will decrease by 0.25% from 1 January 2026. We will write to all customers individually to confirm the new rates.
Mortgages: Tracker mortgages will change on 25 January 2026 and we will write to customers individually with revised payment details where the new rate exceeds the minimum rate (or ‘floor’) already applying to their mortgage.
Our Market Tracker Cash ISA (2) paying 4.03% AER is now back on sale. Find out more

People enjoying their retirement income, first savings account and family holidays.

Reach your money goals with people who really care

From homes to holidays Family Building Society are here to help with savings and mortgages to suit you.

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Could you be earning more on your savings?

If your account allows, you may get a higher rate by moving your money to one of our other saving accounts.

View our full range of savings products today. Compare all savings rates

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Our new Online Service is here

We've made some improvements to our Online Service. With several enhancements and added benefits our Online Service is now simpler and easier for you to use.

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Mortgages for later life

Did you know we offer mortgages to those in or approaching retirement?
Unlike high street lenders we don't judge people by their age. We actively look for ways to help when other mortgage lenders cannot.

Lending into retirement

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Accessing your accounts online

Our Online Service is quick, convenient and secure. Log in to your account or register for our service today.

Online Service

Mortgages and Savings for early and later life

The mortgage will be secured on your home. Your home may be repossessed if you do not keep up repayments on your mortgage.

Savings

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Just want to make your money go further? Our savings accounts include easy access, bonds, ISAs.

Mortgages

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Thinking of buying your first home, a new home, something to let or to release cash from your home? Let us help.

Trusted, reliable, knows what you like ...that's Family Building Society

We're an award-winning building society that does things differently, with over 125 years supporting savers and over 69,000 account holders. No matter what you're saving for we're here to help and have a chat if you like, with minimum jargon.

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Stay savvy with our money tips & guides

The best ways to use your money are never certain and always changing - our tips can help you find what works.

The best way to run the Bank of Mum and Dad.

Borrowing into your retirement - there are still plenty of options.

Where to start if it's your first time getting a mortgage.

Managing your finances and budgeting - planning for your future.

See all tips and guides

Contact our expert UK team

New enquiries

Savings - 03330 140141

Mortgages - 03330 140140

newbusiness@familybsoc.co.uk

Existing customers

Savings - 03330 140144
savings.service@familybsoc.co.uk

Mortgages - 03330 140146
mortgage.service@familybsoc.co.uk

...or ask the way that suits you.

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Ashley Square, Epsom, Surrey, KT18 5DD.

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Secure messaging
As the security of your data is of paramount importance to us, the Family Building Society has chosen to provide customers with an additional, secure method of communication via our Secure Messaging portal. Powered by Mimecast, the Secure Messaging Portal offers a safe and straightforward way for us to discuss account specific information with you, securely send you electronic files, or securely receive electronic files from you. Find out more information about Secure messaging here.