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Friday 19 December - We are aware of an issue that has affected customers who have made a withdrawal via our Online Service in the last week. Our automated confirmation emails were delayed and have now been sent today. We apologise for any inconvenience caused.
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Friday 19 December: We are currently experiencing issues with our secure messaging facility on our Online Service. If you still need our help, you can contact us by email (mortgage.service@familybsoc.co.uk or savings.service@familybsoc.co.uk) or call us on 03330 140144. We apologise for any inconvenience caused.
- View our Christmas opening hours and information on bank transfer processing times over the Christmas period.
Our variable rate savings accounts are decreasing
Interest rates on the majority of our variable savings accounts are decreasing from 24 September 2025
The interest rates on the majority of our variable rate savings products are decreasing from 24 September 2025 – you can find full details below. We have notified those customers affected by email or by letter.
Please note that some of our savings accounts listed below are not currently available for new account openings. If you would like to see details of our current saving accounts please click here.
Notes:
#AER stands for Annual Equivalent Rate and illustrates what the annual rate would be if interest was compounded.
^Interest is paid tax-free as it is currently exempt from income tax. The future tax treatment of Individual Savings Accounts may vary.
*A maximum withdrawal limit of £25,000 per day, per account applies.
~ No additional funds can be paid into these account(s).
Do you need our help?
If you have questions or need our help please contact our friendly Savings Service Team.
