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Online Service update. Due to planned essential maintenance, our Online Service will be unavailable from 10pm on Monday 27 April to 2am on Tuesday 28 April. We apologise for any inconvenience this may cause.
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We've launched a new issue of our Online Saver (12), paying 4.15% Gross AER on balances of £100+. Find out more and apply.
- Savings customers: Your 2025 / 2026 Annual Interest Savings Summary are currently being processed and are due to be delivered by 28 April 2026.
Our variable rate savings accounts have decreased
Interest rates on the majority of our variable savings accounts decreased from 29 January 2026
Following the Bank of England Base Rate decrease by 0.25% to 3.75% on 18 December 2025, we reduced the majority of our variable interest savings rate from 29 January 2026.
See our new variable rate account changes
We have notified those customers affected by email or by letter. Please note that some of our savings accounts listed are not currently available for new account openings.
If you have any questions please speak to our Family Service Team
Call us on 03330 140144 Online enquiry form
Opening hours:
Monday to Friday: 9am - 5.30pm.
Saturday: Closed
We may record any telephone calls we have with you in the interest of staff training, monitoring customer service or for security purposes.