Head Office in Surrey | Family Building Society

Notices

Important changes to our mortgage products - Find out more.

Mortgage products - On Thursday 26 March 2026, we've relaunched our Owner Occupier and Buy to Let fixed rate products, and reintroduced more 5-year fixed rates back on sale, with options available for new and existing customers.
Managed Mortgage Rates - Please note that our Managed Mortgage Rates are not changing at this time.
Annual General Meeting 2026. Find out more

We're pleased to let you know that voting for the AGM is now open. If you've opted for a postal pack you should receive this by 1 April.
IMPORTANT: The last day of the 2025 / 2026 tax year is Sunday 5 April.
Our online and postal ISA applications for this tax year will close from 5pm on Friday 27 March until the morning of Tuesday 7 April. Find out full details and timings for opening and funding ISAs with us within the current tax year.
Savings customers - we have increased the interest rates on selected Fixed Rate Bonds and Fixed Rate ISAs. Find out more

The interest rates on our 1 and 2 Year Fixed Rate Bond and Fixed Rate ISA products have increased from 25 March 2026.

Directions to our head office

If you're attending our Annual General Meeting (AGM) on Wednesday 29 April, here are some directions to our head office.

Head office

Address:

Family Building Society, Ebbisham House, 30 Church Street, Epsom, Surrey KT17 4NL

Fax: 01372 745607

Directions:

Download a map to our head office.

Opening hours:

Monday to Friday: 9am - 5.30pm.

Saturday: Closed

Directions:

By Rail

Epsom Station is connected by both South Western Trains and Southern Trains. Connections from London Waterloo & London Victoria. You can plan your journey using Transport for London or National Rail.

Walking Directions from Epsom Station

From Epsom Station it's a 15-minute walk (0.6 miles).

By Road

Our head office is just a few minutes from Epsom Town Centre on Church Street (B284) and off Junction 9 of the M25. If you're using satellite navigation, please key in postcode KT17 4NL.

Parking

There are some car parking spaces available at our head office. If the car park is full on the day, the closest local car park is an 8-minute walk:

Depot Road Car Park, Depot Road, KT17 4RN (car parking fees apply).

Difficulty with hearing or speech?

We want to make it easy for everyone to use our products and services. If you need extra support, we can help.

Find out more