Notices

  • Online Service update. Due to planned essential maintenance, our Online Service will be unavailable from 8am until 5pm on Sunday 28 July. We apologise for any inconvenience this may cause.

  • We have recently updated our 'How We Use Personal Information' leaflet – with improvements to the transparency of the document and a new section on fraud prevention agencies. The Credit Reference Agency Information Notice (CRAIN) has been removed from the leaflet and instead we provide details of the credit reference agencies’ websites to access this. You can view the latest Privacy notice here.
  • We're here to help if you're experiencing or expect to experience difficulties in paying your mortgage. Find out more. 

Directions to our Head Office

If you're attending our Annual General Meeting (AGM) on Wednesday 24 April, here are some directions to our head office.

 

 

 

Head office

Address:

Family Building Society, Ebbisham House, 30 Church Street, Epsom, Surrey KT17 4NL

Fax: 01372 745607

Directions:

Download a map to our head office.

Opening hours:

Monday to Friday: 9am - 5.30pm.

Saturday: Closed

Directions:

By Rail

Epsom Station is connected by both South Western Trains and Southern Trains. Connections from London Waterloo & London Victoria. You can plan your journey using Transport for London or National Rail.

Walking Directions from Epsom Station

From Epsom Station it's a 15-minute walk (0.6 miles).

By Road

Our head office is just a few minutes from Epsom Town Centre on Church Street (B284) and off Junction 9 of the M25. If you're using satellite navigation, please key in postcode KT17 4NL.

Parking

There are some car parking spaces available at our head office. If the car park is full on the day, the closest local car park is an 8-minute walk:

Depot Road Car Park, Depot Road, KT17 4RN (car parking fees apply).

Difficulty with hearing or speech?

We want to make it easy for everyone to use our products and services. If you need extra support, we can help.

Find out more