Notices
  • It's been a record year for us on the awards front. Read about our latest award win at the Mortgage Introducer Awards, and all the other awards we've won in 2024. Find out more
  • Our Autumn newsletter is now available. You can download it here
  • Savings: Interest rates for Windfall Bond and Tracker Savings Bond will decrease by 0.25% from 1 December 2024. We will be writing to all customers individually to confirm the new rates.

    Mortgages: Tracker mortgages will change on 25 December 2024 and we will write to customers individually with revised payment details where the new rate exceeds the minimum rate (or ‘floor’) already applying to their mortgage.

    (Notice updated 08/11)

  • Online Service update. Due to planned essential maintenance our Online Service will be unavailable between Thursday 12 December at 10:00pm until Friday 13 December at 2:00am. It will also be unavailable on Sunday 15 December between 8:00am and 6:00pm. We apologise for any inconvenience this may cause.

Financial Wellbeing survey 

Financial Wellbeing survey - thank you for your interest. 

The survey and prize draw* are now closed. The website will be updated no later than 12 May to confirm the draw has taken place. We will not publish the winner’s name to maintain their anonymity.

 

*Prize draw terms and conditions:
1. The closing date is Thursday 27 April at 5pm.
2. Only one entry per person.
3. No purchase necessary.
4. Prize draws and competitions are only open to UK residents aged 18 years or over.
5. Employees of Family Building Society and their families are ineligible to enter.
6. The prize draw is £250 which can be paid by transfer to your bank account or by cheque.
7. The winner will be drawn randomly using a secure computer-based program under
independent supervision. The judge will oversee the draw and the judge’s decision is final.
8. Our website will be updated to confirm the draw has taken place no later than Friday 12 May. We will not publish the winner’s name to maintain their anonymity.