- Our Autumn newsletter 2023 is now available. You can download it here
- View our Christmas opening hours here. For information on bank transfer processing times over the Christmas period please click here.
Existing borrower information
All the information you need from managing your mortgage, additional borrowing, changing to another product and more.
We have a range of useful information to support you with your mortgage including answers to our most frequently asked questions.
Product coming to an end?
If your current mortgage deal with us is coming to an end we have a range of mortgage products for you to switch to.
Looking to borrow more?
If you want to borrow more on your mortgage we have a range of mortgage products available.
Moving home & remortgage
If you want a regular fixed, variable or tracker mortgage.
Downloadable mortgage forms
We have a selection of forms which may be required during the lifetime of your mortgage with us.
Mortgage payments & charges
A list of mortgage charges that may apply during the lifetime of your mortgage with us.
Frequently asked questions
Question about your mortgage with us? Here you will find answers to the most common mortgage questions our members ask.
Mortgage overpayment calculator
See how making overpayments on your mortgage could reduce your mortgage term or the amount of interest charged.
Our MMR history
See details of any rate changes that have been applied to the Family Building Society Managed Mortgage Rates (MMR) since they were launched.