Notices

Online Service update. Due to planned essential maintenance, our Online Service will be unavailable from 8am until 5pm on Sunday 28 July. We apologise for any inconvenience this may cause.
Changes to 'How We Use Personal Information' leaflet. Find out more

We have recently updated our 'How We Use Personal Information' leaflet – with improvements to the transparency of the document and a new section on fraud prevention agencies. The Credit Reference Agency Information Notice (CRAIN) has been removed from the leaflet and instead we provide details of the credit reference agencies’ websites to access this. You can view the latest Privacy notice here.
Mortgage payment difficulties? We may be able to help. Find out more

We're here to help if you're experiencing or expect to experience difficulties in paying your mortgage. Find out more.

Secure document upload

Upload and securely send us the documents that are required to support your savings or mortgage application.

For savings applications we cannot accept proof of ID uploaded here. Please send us original or original certified copies in the post.

For mortgage applications, we can only accept uploaded proof of ID that has been appropriately certified.

If you have any questions or should you encounter any issues then please contact us.

* Denotes mandatory fields

Desired recipient department at FBS*

The subject of your upload*

A brief message to the department receiving your documents including your account/customer number (if known)*

Your name*

Your email address *

Your telephone number *

Upload your file(s)* (10 maximum)
Filename(s) must not exceed 50 characters