Notices

  • Our new 1 Year Fixed Rate Bond (71) pays 4.88% Gross AER on balances of £10,000+. Apply online today.

  • Our Online Saver (12), pays 4.15% Gross AER on balances of £100+. Apply online today.

  • Due to significant increases in swap rates, we've temporarily withdrawn all of our fixed rate mortgage products from sale today, 4 September 2026, with immediate effect. For more information about swap rates and how they can affect mortgage pricing, see our A-Z Mortgage jargon buster.

    We recognise the importance of fixed rate options and are working to introduce a new range of fixed rate mortgage products as soon as it is possible.

  • Online Service update - Due to essential maintenance, our Online Service will be unavailable between 8am and 4pm on Sunday 6 September. We apologise for any inconvenience this may cause.

Secure document upload

Upload and securely send us the documents that have been requested.


If you are sending us proof of ID for savings and mortgage applications please ensure these documents are correctly certified (if required) otherwise we will be unable to accept them, which may delay your account opening. Check how to correctly certify your documents.

Savings applications

For savings applications we can accept proof of ID uploaded here. When you have your documents ready and they’ve been certified (if required), you can upload them either by simply taking a photo of them using a mobile device, or by selecting the file from your computer.

Your document must:

  • Show your face (for photo ID) and details clearly
  • Have the same name as appears on your application
  • Be current (NOT out of date)
  • Show all four corners of the documents.

It must also be:

  • In colour
  • Unaltered by computer software
  • Not more than 10MB
  • A jpg, pdf or png file.

Mortgage applications

For mortgage applications, we can only accept uploaded proof of ID that has been appropriately certified.

 

Need any help?

If you have any questions or should you encounter any issues then please contact us.

 

 

Please note: Once you've submitted the form you’ll receive a secure confirmation email which will include a copy of the information you've provided. 

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