Mortgage Download Forms | Family Building Society

Notices

Online Service update. Due to planned essential maintenance, our Online Service will be unavailable from 10pm on Monday 27 April to 2am on Tuesday 28 April. We apologise for any inconvenience this may cause.
Our 1 Year Fixed Rate Bond (68) has been withdrawn from sale

Any customers that have recently applied for this account will have 15 calendar days to initially fund their account.
We've launched a new issue of our Online Saver (12), paying 4.15% Gross AER on balances of £100+. Find out more and apply.
Important changes to our mortgage products. Find out more

Mortgage products - On Thursday 16 April 2026, we launched a new range of our Owner Occupier and Buy to Let fixed rate products, where most of our product rates have been reduced.
Managed Mortgage Rates - Please note that our Managed Mortgage Rates are not changing at this time.
Annual General Meeting 2026. Find out more

We're pleased to let you know that voting for the AGM is now open. If you've opted for a postal pack you should receive this by 1 April.
Savings customers: Your 2025 / 2026 Annual Interest Savings Summary are currently being processed and are due to be sent from 28 April 2026.

The following forms will open as PDF documents in a new browser window.

Please print and complete the relevant forms and return to:

Family Service Team
Family Building Society
Ebbisham House
30 Church Street
Epsom
Surrey KT17 4NL

If you have a Buy to Let mortgage(s) with us and have recently changed your address, please complete our Change of Address form and return it to us in the post.

Direct Debit Mandate form

If you are changing the bank or building society account from which you pay your mortgage you can give us your new bank details using this Direct Debit Mandate form (please note that we will need 5 working days following receipt to change the details).

If you are looking for a form that doesn't appear in this list or have any questions please get in touch:

Ask us to call back Email us

We have more information on overpayments and capital repayments in our frequently asked questions page.

Do you need our help?

If you have questions about your mortgage or need our help please contact our friendly Family Service Team.

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Downloadable mortgage forms

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