Mortgage Download Forms | Family Building Society

Notices

Online Service update. Due to planned essential maintenance, our Online Service will be unavailable from 10pm on Wednesday 3 December to 2am on Thursday 4 December, and from 8am to 5pm on Sunday 14 December. We apologise for any inconvenience this may cause.
Important update to the Financial Services Compensation Scheme (FSCS) deposit protection limit

From 1 December 2025, the FSCS deposit protection limit for your savings will increase to £120,000, up from £85,000. Read more about the FSCS changes.
View our Christmas opening hours and information on bank transfer processing times over the Christmas period.
Our new and improved Online Service is here. Find out more

We've made some improvements to our Online Service. With several enhancements and added benefits our Online Service is now simpler and easier for you to use. Online Service changes

The following forms will open as PDF documents in a new browser window.

Please print and complete the relevant forms and return to:

Family Service Team
Family Building Society
Ebbisham House
30 Church Street
Epsom
Surrey KT17 4NL

If you are looking for a form that doesn't appear in this list or have any questions please get in touch:

If you have a Buy to Let mortgage(s) with us and have recently changed your address, please complete our Change of Address form and return it to us in the post.

Direct Debit Mandate form

If you are changing the bank or building society account from which you pay your mortgage you can give us your new bank details using this Direct Debit Mandate form (please note that we will need 5 working days following receipt to change the details).

We have more information on overpayments and capital repayments in our frequently asked questions page.

Do you need our help?

If you have questions about your mortgage or need our help please contact our friendly Family Service Team.

Get in touch

Downloadable mortgage forms

Do you need our help?