Notices

  • Thank you to all Members who took part in our recent survey on moving home and downsizing in later life. 

    Your feedback contributed to the Radix Big Tent Housing Commission’s latest report, highlighting the challenges many older people face when considering a move, including the impact of Stamp Duty.

    Read the key findings, press coverage and full report here.

  • Our 1 Year Fixed Rate Bond (70) pays 4.76% Gross AER on balances of £10,000+. Apply online today.

  • Our Online Saver (12), pays 4.15% Gross AER on balances of £100+. Apply online today.

  • Online Service update - Due to essential maintenance, our Online Service will be unavailable between 10pm on Tuesday 25 August and 2am on Wednesday 26 August. We apologise for any inconvenience.

Downloadable mortgage forms

A selection of mortgage forms which may be required during the lifetime of your mortgage with us.

The following forms will open as PDF documents in a new browser window.

Please print and complete the relevant forms and return to:

Family Service Team
Family Building Society
Ebbisham House
30 Church Street
Epsom
Surrey KT17 4NL

If you have a Buy to Let mortgage(s) with us and have recently changed your address, please complete our Change of Address form and return it to us in the post.

If you are changing the bank or building society account from which you pay your mortgage you can give us your new bank details using this Direct Debit Mandate form (please note that we will need 5 working days following receipt to change the details).

 

If you are looking for a form that doesn't appear in this list or have any questions please get in touch:

  Ask us to call back   Email us


We have more information on overpayments and capital repayments in our frequently asked questions page.

 

Do you need our help?

If you have questions about your mortgage or need our help please contact our friendly Family Service Team.

Get in touch