Mortgage Download Forms | Family Building Society

Notices

Friday 13th November 11am. We are aware of a worldwide issue with Microsoft Services. We are currently assessing what effect this has, although please be aware we may not be able to respond to or see emails you send us. We will provide an update as soon as we are able. Our Online Service and telephone lines are working as normal - contact details can be found here.
Our Premium Saver (7) and (8) have been withdrawn from sale

Any customers that have recently applied for these accounts will have until 3pm on 30 November 2026 to fund their accounts.
Rate changes following Bank of England decision to increase its Bank Rate by 0.25% to 4.00% on 5 November. Find out more
The interest rate on our Windfall Bond will increase by 0.25% to 3.00% on 1 December 2026
The interest rates on Tracker rate mortgages will increase by 0.25% on 25 December 2026.
We will contact customers with these accounts to explain how the rate increases will affect them.

The following forms will open as PDF documents in a new browser window.

Please print and complete the relevant forms and return to:

Family Service Team
Family Building Society
Ebbisham House
30 Church Street
Epsom
Surrey KT17 4NL

If you have a Buy to Let mortgage(s) with us and have recently changed your address, please complete our Change of Address form and return it to us in the post.

Direct Debit Mandate form

If you are changing the bank or building society account from which you pay your mortgage you can give us your new bank details using this Direct Debit Mandate form (please note that we will need 5 working days following receipt to change the details).

If you are looking for a form that doesn't appear in this list or have any questions please get in touch:

Ask us to call back Email us

We have more information on overpayments and capital repayments in our frequently asked questions page.

Do you need our help?

If you have questions about your mortgage or need our help please contact our friendly Family Service Team.

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Downloadable mortgage forms

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