Existing Borrower FAQs

Once you have notified us that you are intending to make an overpayment you can send moneys in the following ways:

• You can give us an instruction to increase the amount we collect in your monthly direct debit. This increase can be cancelled at any time by contacting us.


• Ask your bank to send a direct funds transfer quoting our sort code: 40-02-50 and account number: 21397400, plus your mortgage account number and name as a reference.


• You can send a cheque (made payable to yourself or "Family Building Society" followed by your name and mortgage account number).

Subject to affordability and property suitability you can take your existing product and, where additional borrowing is required, this can be taken on a new product from our product range at that time.

You can also reduce the amount of your loan when you move, but you may wish to check if Early Repayment Charges (ERC) apply.

Subject to affordability and property value you can borrow more on your mortgage. We have a range of mortgage products available for additional borrowing.

You can send us your new bank details using a Direct Debit Mandate form.