Notices

  • Online Service update - Due to essential maintenance, our Online Service will be unavailable from 8:30pm - 9:30pm this evening (Thursday 10 September). We apologise for any inconvenience this may cause.

  • Our new 1 Year Fixed Rate Bond (71) pays 4.88% Gross AER on balances of £10,000+. Apply online today.

  • Our Online Saver (12), pays 4.15% Gross AER on balances of £100+. Apply online today.

  • Due to significant increases in swap rates, we've temporarily withdrawn all of our fixed rate mortgage products from sale today, 4 September 2026, with immediate effect. For more information about swap rates and how they can affect mortgage pricing, see our A-Z Mortgage jargon buster.

    We recognise the importance of fixed rate options and are working to introduce a new range of fixed rate mortgage products as soon as it is possible.

The mortgage will be secured on your home. Your home may be repossessed if you do not keep up repayments on your mortgage.

Case study - A second chance at being a homeowner in retirement

Alicia wanted to relocate and become a homeowner again in her retirement

View full case study

Over 125 years of helping people move in

For a long time we've been trusted to lend to a wide variety of people with a more small scale, personal approach as shown in our awards.

Award image multi award winning including 7 awards in 2025

More about who we are View our awards

Contact our expert UK team

New enquiries

Savings - 03330 140141

Mortgages - 03330 140140

newbusiness@familybsoc.co.uk

Existing customers

Savings - 03330 140144
savings.service@familybsoc.co.uk

Mortgages - 03330 140146
mortgage.service@familybsoc.co.uk

... or ask the way that suits you.

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Visit us in branch

Ashley Square, Epsom, Surrey, KT18 5DD.

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