- Our Autumn newsletter 2023 is now available. You can download it here
- View our Christmas opening hours here. For information on bank transfer processing times over the Christmas period please click here.
New customer contacts
We're always happy to help new customers. Here's how you can get in touch with us.
Please speak with our team if you need help with:
- Opening a new savings account
- Questions on interest rates
- Finding out what's new
- Finding out more about our products and other services
Insurance
Telephone: 03330 140143
Email: newbusiness@familybsoc.co.uk
Mortgages
Telephone: 03330 140140
Email: newbusiness@familybsoc.co.uk
Request a mortgage appointment
If you're looking for a mortgage and
need some help then get in touch with our team of qualified mortgage advisers.
Opening hours:
Monday to Friday: 9am - 5.30pm.
Saturday: Closed
We may record any telephone calls we have with you in the interest of staff training, monitoring customer service or for security purposes.
Please note: If you would like to open one of our accounts in person, please visit our branch.
Difficulty with hearing or speech?
We want to make it easy for everyone to use our products and services. If you need extra support, we can help.
Who we are
Find out more about who we are, our unique savings products and our innovative and flexible mortgage range.