-
Savings products - In preparation of the launch of our new and improved Online Service we have temporarily withdrawn online applications for all our savings products. You can still apply for these products by post or in branch. All savings products will be available to apply online from 12 May. We apologise for any inconvenience this may cause.
-
Online Service update. Due to planned essential maintenance our Online Service will be unavailable from 6pm until 12am on Wednesday 7 May. Our Online Service will also be unavailable between 5.30pm on Friday 9 May until 9am on Monday 12 May. We apologise for any inconvenience this may cause.
New customer contacts
We're always happy to help new customers. Here's how you can get in touch with us.
Please speak with our team if you need help with:
- Opening a new savings account
- Questions on interest rates
- Finding out what's new
- Finding out more about our products and other services
Insurance
Telephone: 03330 140143
Email: newbusiness@familybsoc.co.uk
Mortgages
Telephone: 03330 140140
Email: newbusiness@familybsoc.co.uk
Request a mortgage appointment
If you're looking for a mortgage and
need some help then get in touch with our team of qualified mortgage advisers.
Opening hours:
Monday to Friday: 9am - 5.30pm.
Saturday: Closed
We may record any telephone calls we have with you in the interest of staff training, monitoring customer service or for security purposes.
Please note: If you would like to open one of our accounts in person, please visit our branch.
Difficulty with hearing or speech?
We want to make it easy for everyone to use our products and services. If you need extra support, we can help.
Who we are
Find out more about who we are, our unique savings products and our innovative and flexible mortgage range.