Notices
  • It's been a record year for us on the awards front. Read about our latest award win at the Mortgage Introducer Awards, and all the other awards we've won in 2024. Find out more
  • Our Autumn newsletter is now available. You can download it here
  • Mortgage products - From today, Friday 22 November, we've made changes to our mortgage product range. This includes increases across our Owner Occupier Fixed Rate Repayment and Interest-Only products, as well as our Buy to Let Fixed Rate products.

  • Savings: Interest rates for Windfall Bond and Tracker Savings Bond will decrease by 0.25% from 1 December 2024. We will be writing to all customers individually to confirm the new rates.

    Mortgages: Tracker mortgages will change on 25 December 2024 and we will write to customers individually with revised payment details where the new rate exceeds the minimum rate (or ‘floor’) already applying to their mortgage.

    (Notice updated 08/11)

  • Online Service update. Due to planned essential maintenance our Online Service will be unavailable between Thursday 12 December at 10:00pm until Friday 13 December at 2:00am. It will also be unavailable on Sunday 15 December between 8:00am and 6:00pm. We apologise for any inconvenience this may cause.

New customer contacts

We're always happy to help new customers. Here's how you can get in touch with us.

Please speak with our team if you need help with:

  • Opening a new savings account
  • Questions on interest rates
  • Finding out what's new
  • Finding out more about our products and other services

Savings

Telephone: 03330 140141

Email: newbusiness@familybsoc.co.uk







Insurance

Telephone: 03330 140143

Email: newbusiness@familybsoc.co.uk 

Mortgages

Telephone: 03330 140140

Email: newbusiness@familybsoc.co.uk

Request a mortgage appointment
If you're looking for a mortgage and need some help then get in touch with our team of qualified mortgage advisers.

 


Opening hours:

Monday to Friday: 9am - 5.30pm.
Saturday: Closed

We may record any telephone calls we have with you in the interest of staff training, monitoring customer service or for security purposes.

Please note:
If you would like to open one of our accounts in person, please visit our branch.

Difficulty with hearing or speech?

We want to make it easy for everyone to use our products and services. If you need extra support, we can help.

Who we are

Find out more about who we are, our unique savings products and our innovative and flexible mortgage range.