Notices

  • Family members can help support buyers by providing security for their mortgage, without gifting money.

    Borrow 100% of the property value with no deposit with the Family Mortgage.

  • Savings customers - interest rates on many of our variable rate savings products decreased on 29 January. We have emailed or written to you to let you know of how these interest rate decreases affect you. See our variable savings rate changes

  • Mortgage products - On Tuesday 20 January 2026, we made changes to our mortgage product range. This includes enhanced Buy to Let HMO criteria, now catering to properties with up to six bedrooms (previously four bedrooms)

    Managed Mortgage Rates and Discounted Variable Rates

    From 7 February 2026, we'll be decreasing our Managed Mortgage Rates (MMR) by 0.15%. All on-sale discounted variable product rates and other details, including representative examples displayed on our website, have been updated to reflect these lower rates.

    We will shortly be writing to existing customers who have been impacted by this change, with details relevant to them.

New customer contacts

We're always happy to help new customers. Here's how you can get in touch with us.

Please speak with our team if you need help with:

  • Opening a new savings account
  • Questions on interest rates
  • Finding out what's new
  • Finding out more about our products and other services

Savings

Telephone: 03330 140141

Email: newbusiness@familybsoc.co.uk







Insurance

Telephone: 03330 140143

Email: newbusiness@familybsoc.co.uk 

Mortgages

Telephone: 03330 140140

Email: newbusiness@familybsoc.co.uk

Request a mortgage appointment
If you're looking for a mortgage and need some help then get in touch with our team of qualified mortgage advisers.

 


Opening hours:

Monday to Friday: 9am - 5.30pm.
Saturday: Closed

We may record any telephone calls we have with you in the interest of staff training, monitoring customer service or for security purposes.

Please note: If you would like to open one of our accounts in person, please visit our branch.

Difficulty with hearing or speech?

We want to make it easy for everyone to use our products and services. If you need extra support, we can help.

Find out more

Who we are

Find out more about who we are, our unique savings products and our innovative and flexible mortgage range.

About Us