Notices
  • Savings products - In preparation of the launch of our new and improved Online Service we have temporarily withdrawn online applications for all our savings products. You can still apply for these products by post or in branch. All savings products will be available to apply online from 12 May. We apologise for any inconvenience this may cause.

  • We’ll shortly be making some changes to our Online Service to make it simpler and easier for you to use.  

    Our new Online Service will have a modern design, improved navigation and many added benefits.  

    Find out more about the changes

  • Mortgage products - On Wednesday 23 April, we made changes to our mortgage product range. These include rate adjustments across our fixed rate products, and an increase to our Owner Occupier Joint Borrower Sole Proprietor maximum LTV to up to 90% (with no additional security required) for loans up to £500,000.
  • Online Service update. Due to planned essential maintenance our Online Service will be unavailable from 6pm until 12am on Wednesday 7 May. Our Online Service will also be unavailable between 5.30pm on Friday 9 May until 9am on Monday 12 May. We apologise for any inconvenience this may cause.

New customer contacts

We're always happy to help new customers. Here's how you can get in touch with us.

Please speak with our team if you need help with:

  • Opening a new savings account
  • Questions on interest rates
  • Finding out what's new
  • Finding out more about our products and other services

Savings

Telephone: 03330 140141

Email: newbusiness@familybsoc.co.uk







Insurance

Telephone: 03330 140143

Email: newbusiness@familybsoc.co.uk 

Mortgages

Telephone: 03330 140140

Email: newbusiness@familybsoc.co.uk

Request a mortgage appointment
If you're looking for a mortgage and need some help then get in touch with our team of qualified mortgage advisers.

 


Opening hours:

Monday to Friday: 9am - 5.30pm.
Saturday: Closed

We may record any telephone calls we have with you in the interest of staff training, monitoring customer service or for security purposes.

Please note:
If you would like to open one of our accounts in person, please visit our branch.

Difficulty with hearing or speech?

We want to make it easy for everyone to use our products and services. If you need extra support, we can help.

Who we are

Find out more about who we are, our unique savings products and our innovative and flexible mortgage range.