Flexible ISA (3)
Easy access to your savings with the ability to withdraw and replace money without affecting your annual ISA allowance.
Your savings are protected.
Key features
View summary box
- Apply for an account online, by post or at our Epsom branch
- Save from £500 up to £250,000
- Minimum withdrawal £100
- Save up to the annual statutory limit of £20,000 for the 2024 / 2025 tax year
- Tax-free interest earned from the day we receive your investment (subject to identification requirements being met)
- Variable interest rate - may go down as well as up
- Interest paid annually on 30 September and added to the account
- Add to your savings* by debit card (online only via the Online Service), by transfer from your bank account, by cheque, by transfer from another savings account with us or by cash
- Transfers from flexible and non-flexible Cash ISAs are accepted however cannot be applied for online
- Transfers of any current tax year subscriptions would need to be made in full, however you can transfer part or all of any previous years' Cash ISA savings
- Please note, transfers from Stocks & Shares ISAs are not permitted
- Easy access to your savings with up to 12 withdrawals available per calendar year without an access charge and can be paid by transfer to your bank account, by transfer to another account with us or by cash
- Withdrawals, closure and transfer to another ISA provider without an access charge
- Ability to withdraw and replace money without the replacement counting towards your annual ISA subscription limit
- Replacement money must be repaid in the same tax year it was withdrawn
- Withdrawn money from previous years’ ISA subscriptions can only be replaced in the account from which it was withdrawn
* You can pay into your savings account by bank transfer, or if you’re registered for our Online Service you can add to your savings account using your debit card. You can find more details about how to fund your savings account here.
Before you apply, please read the account summary box below. It is not intended to be a substitute for reading the Product Features leaflet and General Conditions for our Savings Account booklet.
Already an existing customer registered to our Online Service? You can apply using our Online Service
Account summary box
Account name
What is the interest rate?
| Rate effective from 31 August 2023 | Tax-free1AER2 |
| £500+ | 3.50% |
| |
Can the Family Building Society change the interest rate?
|
Yes, the interest rate is variable and may be changed. Please refer to Section 14 of the General Conditions for our Savings Accounts booklet for more information on when we may make changes to the interest rate and how this will be communicated. |
What would the estimated balance be after 12 months based on a £1,000 deposit?
| Opening balance | Projected balance (Gross) |
| £1,000 | £1,035.00 |
| |
How do I open and manage my account?
- This ISA can be applied for online, by post or at our Epsom branch
- Transfers from flexible and non-flexible Cash ISAs are accepted however cannot be applied for online. Please allow up to 15 working days for the transfer process to fully complete. If you’re transferring in current tax year subscriptions, then you must transfer all of this value to us. We will not accept partial transfers of any current tax year subscriptions. However, you can transfer part or all of any previous tax year Cash ISA savings
- A minimum of £500 must be deposited
- An annual statutory limit of £20,000 for the tax year 2024 / 2025 can be deposited, plus transfers of previous tax years' subscriptions
- A maximum of £250,000 may be held in the account
- Instructions for the account can be made via the Online Service, by phone, by post or at our Epsom branch
Can I withdraw money?
- Up to 12 withdrawals are permitted per calendar year, with a minimum withdrawal of £100, and can be paid by transfer to your bank account, transfer to another savings account with us or by cash. Please see the ‘Taking money out’ section of the Product Features leaflet for full information
- Withdrawals can be replaced without counting towards your annual ISA subscription limit
- Replacement money must be repaid in the same tax year that it was withdrawn
- Withdrawn money from previous years’ ISA subscriptions can only be replaced in the account from which it was withdrawn
- Transfer to another ISA provider is allowed, however, we do not allow partial transfers of current tax year subscriptions.
How can I make deposits?
- Additions are allowed but not required on a regular basis
- Additions to the account can be made by debit card (online only via the Online Service), by transfer from your bank account, by cheque, by transfer from another savings account with us or by cash
- An annual statutory limit of £20,000 for the tax year 2024 / 2025 can be deposited, plus transfers of previous tax years' subscriptions
Additional information
| Tax status: Tax-free (the future tax treatment of Individual Savings Accounts may vary) Interest is paid annually on 30 September and available the following day. | |
This issue may be withdrawn at any time without prior notice. 1Interest is paid tax-free as it is currently exempt from income tax. The future tax treatment of Individual Savings Accounts may vary. 2AER stands for Annual Equivalent Rate and illustrates what the annual rate would be if interest was compounded. All financial information correct on 18 August 2023. |
How to apply – Transfer of an existing Cash ISA only
You can apply to transfer an existing Cash ISA to a new Flexible ISA account in the following ways:
• By visiting our Epsom branch, which can be found in Ashley Square, Epsom, Surrey, KT18 5DD
• Request an application pack over the phone: Call us on 03330 140141
Please note, you can't apply online to transfer an existing Cash ISA into a new Flexible ISA if you are not adding new money as part of this year's ISA subscription. However, you will be able to manage your account online once it has been opened. If you are a new customer, you should wait to receive your new ISA account number from us before registering for our Online Service. Your account number will be sent to you once the transfer has been completed and your new account opened. If you already use our Online Service, you do not need to register again to view the account once it has been opened.
To transfer your existing Cash ISA to the Family Building Society, you will need to complete and send us both a Flexible ISA Application Form AND a Cash ISA Transfer Authority Form. We will then notify your current ISA provider so that the transfer can begin in line with their terms and conditions. The process can take up to 15 working days from receipt of an application form and transfer request form to the new account being opened. It varies depending on the speed with which your existing ISA manager responds to our request.
How to apply – Current year’s ISA subscription
You can apply to open a Flexible ISA account with money for this year’s ISA subscription in the following ways:
- By visiting our Epsom branch, which can be found in Ashley Square, Epsom, Surrey, KT18 5DD
- Request an application pack over the phone: Call us on 03330 140141
Please note, if you are a new customer to the Family Building Society, the verification code needed to use the Online Service to view and manage your account will be sent to you when your new account is opened.
If you are transferring an existing Cash ISA to the Family Building Society as well as adding money as part of this year’s ISA subscription, you will need to complete a Cash ISA Transfer Authority Form as well as a Flexible ISA Application Form (obtained either from your online application or the application we send you in the post). On receipt of these we will then notify your current ISA provider so that the transfer can begin in line with their terms and conditions. The process can take up to 15 working days from receipt of an application form and transfer request form to the new account being opened. It varies depending on the speed with which your existing ISA manager responds to our request.
Operating an account on behalf of someone else
This account is available for operation by Third Parties, Attorneys and Deputies. For information on how to set up any of these on your accounts please refer to our Help to manage your finances page where all the information you should need can be found.
If you have already set up Power of Attorney, a Deputy or Third Party and wish to open this account, please also refer to our Help to manage your finances page where you can find details of the forms we require. If you have any further account opening queries please contact our New Business Team on 03330 140141.
Use of a debit card to deposit savings
To add to your account using your debit card, you will need to register for our Online Service. You can’t use your debit card to add money to your account over the phone. Please note that the debit card you use to deposit money via the Online Service should be registered to the address we hold for you.
Debit card transactions are subject to approval by your bank and may be declined if you do not have sufficient funds available in your bank account or the transaction exceeds your bank's anti-fraud limits.
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Savings - 03330 140144
savings.service@familybsoc.co.uk
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mortgage.service@familybsoc.co.uk
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