Notices

  • Savings products - In preparation of the launch of our new and improved Online Service we have temporarily withdrawn online applications for all our savings products. You can still apply for these products by post or in branch. All savings products will be available to apply online from 12 May. We apologise for any inconvenience this may cause.

  • We’ll shortly be making some changes to our Online Service to make it simpler and easier for you to use.  

    Our new Online Service will have a modern design, improved navigation and many added benefits.  

    Find out more about the changes

  • Mortgage products - On Wednesday 23 April, we made changes to our mortgage product range. These include rate adjustments across our fixed rate products, and an increase to our Owner Occupier Joint Borrower Sole Proprietor maximum LTV to up to 90% (with no additional security required) for loans up to £500,000.

  • Online Service update. Due to planned essential maintenance our Online Service will be unavailable from 6pm until 12am on Wednesday 7 May. Our Online Service will also be unavailable between 5.30pm on Friday 9 May until 9am on Monday 12 May. We apologise for any inconvenience this may cause.

Answers to the most commonly asked Windfall Bond questions

Please note: the Windfall Bond account is available for new account openings

 

All our savings accounts are FSCS protected.  FSCS - Logo

 

Here are our answers to the most common questions asked by our members about the Windfall Bond.

Prize draw

The Windfall Bond draws take place every month, on the tenth working day of the month.

Every month, all qualifying Windfall Bonds are entered into a Monthly Free Prize Draw. To qualify for entry into the prize draw, each Windfall Bond must have:

  • an investment of exactly £10,000
  • a registered nominated bank account
  • account holders must be aged 18 and over.

A Windfall Bond account will be entered in a draw for the first time in the second calendar month after being opened and meeting the qualifying criteria above. For example a Windfall Bond account opened in March will be entered into May's Prize Draw.

No. You don't need to register to enter the draw - each qualifying bond will be entered into the draw without you having to register.
You'll receive a certificate for each bond once opened, but not confirmation of entry into the prize draw.
Yes. Each Windfall Bond requires a deposit of £10,000 and you can have as many bonds as you like (subject to availability). Every qualifying bond is entered into the draw separately. So for example, if you had five Windfall Bonds you would be entered into the draw five times.
Indefinitely, although we do reserve the right to change the terms of the draw, the prizes available or end the monthly free draw after giving 70 calendar days notice.

The only way to not be included in the draw is to close your Windfall Bond account after the 35-day notice period as per your current terms.

You can contact us using the secure messaging facility available within the Online Service, by phone or by writing to us. 

Please note, once notice has been given to close a Windfall Bond account, this cannot be amended or cancelled.

For full details of the draw please refer to the Prize Draw Rules.

Prizes

Details of the upcoming draw, including the Prize Fund value and number of prizes on offer will be provided on our website each month ahead of the next draw.

The value of the Windfall Bond's Monthly Prize Fund will vary each month, in proportion with the value of Windfall Bonds entered into the previous month's free Prize Draw. 

The Prize Fund Value will be calculated by taking the total value of Windfall Bond deposits entered into the previous month’s free Prize Draw, multiplied by 1%, and divided by 12.

As an example, the Prize Fund for November would be calculated as the total value of Windfall Bond deposits entered into October’s prize draw, multiplied by 1% and divided by 12.

More information on how to calculate the Prize Fund value can be found in clause 9 in the Prize Draw Rules, which is also contained within the Product Features leaflet.

Winning and claiming a prize

If you are a winner of a Level A or a Level B prize, a member of our Family Service Team will contact you by phone to confirm your details, after which the prize money will be paid into your pre-nominated bank account. 

If you are a Level C, D or E prize winner – the prize money will automatically be paid into your pre-nominated account and we will notify you by email. If we are unable to reach you by email or don’t have an email address on file, we will notify you by letter
Your prize winnings will be sent to you by bank transfer. We'll send the funds to the account you nominated on the application form when you applied for your Windfall Bond.
Yes, if you hold more than one Windfall Bond you have a greater chance of winning.

Because of the increased number of winners, it's no longer practical for us to list them on our website every month. Instead, we will notify the Windfall Bond account holders who have won a prize separately.

However, a list of winners is available four weeks after each monthly draw takes place, and you can request a copy of this list by sending a stamped addressed envelope to: Family Building Society, Windfall Bond Monthly Free Draw Prize List, Ebbisham House, 30 Church Street, Epsom, Surrey, KT17 4NL.

Change of circumstances

The Windfall Bond draw is open only to UK residents. If you move outside of the UK you will not be eligible for a prize in the monthly draw so may wish to transfer your money to another account with us or close your account and withdraw your money.

If you have any further questions about the Windfall Bond, please call our New Business Team on 03330 140 141.

Product details

Apply for a Windfall Bond and earn 3.50% annual interest (Gross AER)

See full details

How it works

Find out how the Windfall Bond works, the monthly free draw rules and your chances of winning.

Read more

Windfall Bond Prize allocation

The number of prizes entered into the Monthly Free Prize Draw will vary each month. Find details of the prize allocation method we use

Find out more