Notices

  • Online Service update. Due to planned essential maintenance, our Online Service will be unavailable from 7am to 9am on Thursday 20 November. We apologise for any inconvenience this may cause.

  • Mortgage products - On Wednesday 5 November 2025, we've made changes to our mortgage product range. This includes decreases across most of our Fixed Rate products for Owner Occupier and Buy to Let products.

    In addition we have withdrawn our 60% LTV Buy to Let product range, with only our 75% LTV Buy to Let products remaining on sale.

    We've also launched new Buy to Let products available only for existing borrowers and further advance purposes without Product Fees.

  • We've made some improvements to our Online Service. With several enhancements and added benefits our Online Service is now simpler and easier for you to use.  Online Service changes

Bereavement detailed notification of death

Please complete this form to provide information on the deceased and their Personal Representative or next of kin.

Once you have sent us the death certificate by recorded delivery, we will need further information from you. We’ll need some information about the deceased and their Personal Representative(s) or if unknown, the next of kin. 

You can provide this information by completing this form.

If you have any questions you can get in touch with us using the following contact details.

Savings account - Call 03330 140144 Mortgage account - Call 03330 140146Email us

* Indicates required information

 

Details of the deceased

Is there a Will? *

Details of the Personal Representative This could be the executor, administrator or legal representative dealing with the estate. If the Personal Representative is unknown, please provide details for the next of kin. If there is more than one Personal Representative, please include additional details in the additional information box.