Notices

Friday 3 October - High call volumes

Due to the high volume of calls we're experiencing today, it's taking us longer than we'd like to answer your call. You may find the answers you're looking for in either our Mortgage or Savings FAQs.
If you still need our help, you can contact us by email (newbusiness@familybsoc.co.uk or mortgage.service@familybsoc.co.uk or savings.service@familybsoc.co.uk) or complete our callback form and we'll call you back at a time convenient for you. Thank you.
Important changes to our mortgage products - Find out more.

Mortgage products - On Tuesday 30 September 2025, we made changes to our mortgage product range. This included decreases across many of our Fixed Rate products for Owner Occupier and Buy to Let products.
Buy to Let Limited Companies
In addition we launched new Fixed Rate products for Buy to Let Limited Company landlords (UK registered companies) who have expat shareholders and/or directors in our acceptable list of countries.
Managed Mortgage Rates and Discounted Variable Rates
From 1 October 2025, we'll be decreasing our Managed Mortgage Rates (MMR) by 0.25%. All on-sale discounted variable product rates and other details, including representative examples displayed on our website, have been updated to reflect these lower rates.
We have written to existing customers who have been impacted by this change, with details relevant to them.
Our new and improved Online Service is here. Find out more

We've made some improvements to our Online Service. With several enhancements and added benefits our Online Service is now simpler and easier for you to use. Online Service changes

Family Mortgage enquiry form

Considering our Family Mortgage, either for yourself or a family member? Complete our form and we'll be in touch.

The mortgage will be secured on your home. Your home may be repossessed if you do not keep up repayments on your mortgage.

Make a Family Mortgage enquiry

If you’re considering our Family Mortgage, either for yourself or a family member, please complete our enquiry form to have someone in our friendly New Business Team contact you. We can answer any questions you have about the Family Mortgage and arrange a free, no-obligation appointment with one of our Mortgage Advisers.

* Indicates required information

Question 1

What is the likely cost of the property? (£) *

Question 2

How much is available for the deposit? (Minimum 5% of the property value) (£) *

Question 3

How much do parents or family members have as savings which would be set aside for at least 3 or 5 years (up to a maximum of 10 years) as security for the mortgage? (£) *

Question 4

Do parents or family members own a property which could be used as security for a mortgage? If so, how much of its value could be used as security for at least 3 or 5 years (up to a maximum of 10 years)? (£) *

Please provide the following contact details and a member of our team will be in touch.

Title*

Forename*

Surname*

Email*

Telephone*

Please select a choice*

I'm a First Time Buyer

I'm helping a First Time Buyer

Our telephone lines are open Monday – Friday 9am – 5:30pm excluding Bank Holidays; Saturdays: closed. We may record any phone calls we have with you in the interest of staff training, monitoring customer service or for security purposes.

We use and retain details about you to respond to your enquiries, for research or analysis, and to check for mortgage eligibility. To find out more, you can read our privacy policy.