Notices
  • Online Service update. Due to planned essential maintenance, our Online Service will be unavailable between 9:00am to 10:00am on Saturday 25 October. We apologise for any inconvenience this may cause.

  • Please note that our Market Tracker Cash ISA (2) has been withdrawn from sale. Any customers that have recently applied for this account will have 15 calendar days to initially fund their account.
  • Mortgage products - On Tuesday 30 September 2025, we made changes to our mortgage product range. This included decreases across many of our Fixed Rate products for Owner Occupier and Buy to Let products.

    Buy to Let Limited Companies

    In addition we launched new Fixed Rate products for Buy to Let Limited Company landlords (UK registered companies) who have expat shareholders and/or directors in our acceptable list of countries.

    Managed Mortgage Rates and Discounted Variable Rates

    From 1 October 2025, we'll be decreasing our Managed Mortgage Rates (MMR) by 0.25%. All on-sale discounted variable product rates and other details, including representative examples displayed on our website, have been updated to reflect these lower rates.

    We have written to existing customers who have been impacted by this change, with details relevant to them.

  • We've made some improvements to our Online Service. With several enhancements and added benefits our Online Service is now simpler and easier for you to use.  Online Service changes

Family Mortgage enquiry form

Considering our Family Mortgage, either for yourself or a family member? Complete our form and we'll be in touch.

The mortgage will be secured on your home. Your home may be repossessed if you do not keep up repayments on your mortgage.

Make a Family Mortgage enquiry

If you’re considering our Family Mortgage, either for yourself or a family member, please complete our enquiry form to have someone in our friendly New Business Team contact you. We can answer any questions you have about the Family Mortgage and arrange a free, no-obligation appointment with one of our Mortgage Advisers.

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Please provide the following contact details and a member of our team will be in touch.

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Our telephone lines are open Monday – Friday 9am – 5:30pm excluding Bank Holidays; Saturdays: closed. We may record any phone calls we have with you in the interest of staff training, monitoring customer service or for security purposes.
We use and retain details about you to respond to your enquiries, for research or analysis, and to check for mortgage eligibility. To find out more, you can read our privacy policy.