Notices

Our new 1 Year Fixed Rate Bond (58) paying 4.39% Gross AER on balances of £10,000+ is now on sale. Find out more and apply online.
Tuesday 10 June - High call volumes

Due to the high volume of calls we're experiencing today, it's taking us longer than we'd like to answer your call. You may find the answers you're looking for in either our Mortgage or Savings FAQs.
If you still need our help, you can contact us by email (newbusiness@familybsoc.co.uk or mortgage.service@familybsoc.co.uk or savings.service@familybsoc.co.uk) or complete our callback form and we'll call you back at a time convenient for you. Thank you.
Our new and improved Online Service is here.
We've made some improvements to our Online Service. With several enhancements and added benefits our Online Service is now simpler and easier for you to use. Online Service changes
Savings customers - the interest rates on many of our variable rate savings products have decreased from 9 June 2025. Find out more

We have emailed or written to you to let you know of how these interest rate decreases affect you. View our variable savings rate changes
Rate changes following Bank of England decision to decrease its Bank Rate by 0.25% to 4.25% on 8 May 2025. Read more

Savings: Interest rates for Windfall Bond and Tracker Savings Bond decreased by 0.25% from 1 June 2025. We have written to all customers individually to confirm the new rates.
Mortgages: Tracker mortgages will change on 25 June 2025 and we will write to customers individually with revised payment details where the new rate exceeds the minimum rate (or ‘floor’) already applying to their mortgage.

Family Mortgage enquiry form

Considering our Family Mortgage, either for yourself or a family member? Complete our form and we'll be in touch.

The mortgage will be secured on your home. Your home may be repossessed if you do not keep up repayments on your mortgage.

Make a Family Mortgage enquiry

If you’re considering our Family Mortgage, either for yourself or a family member, please complete our enquiry form to have someone in our friendly New Business Team contact you. We can answer any questions you have about the Family Mortgage and arrange a free, no-obligation appointment with one of our Mortgage Advisers.

* Indicates required information

Question 1

What is the likely cost of the property? (£) *

Question 2

How much is available for the deposit? (Minimum 5% of the property value) (£) *

Question 3

How much do parents or family members have as savings which would be set aside for at least 3 or 5 years (up to a maximum of 10 years) as security for the mortgage? (£) *

Question 4

Do parents or family members own a property which could be used as security for a mortgage? If so, how much of its value could be used as security for at least 3 or 5 years (up to a maximum of 10 years)? (£) *

Please provide the following contact details and a member of our team will be in touch.

Title*

Forename*

Surname*

Email*

Telephone*

Please select a choice*

I'm a First Time Buyer

I'm helping a First Time Buyer

Our telephone lines are open Monday – Friday 9am – 5:30pm excluding Bank Holidays; Saturdays: closed. We may record any phone calls we have with you in the interest of staff training, monitoring customer service or for security purposes.

We use and retain details about you to respond to your enquiries, for research or analysis, and to check for mortgage eligibility. To find out more, you can read our privacy policy.