Notices
  • Online Service update. Due to planned essential maintenance, our Online Service will be unavailable from 8am until 5pm on Sunday 28 July. We apologise for any inconvenience this may cause.

  • We have recently updated our 'How We Use Personal Information' leaflet – with improvements to the transparency of the document and a new section on fraud prevention agencies. The Credit Reference Agency Information Notice (CRAIN) has been removed from the leaflet and instead we provide details of the credit reference agencies’ websites to access this. You can view the latest Privacy notice here.
  • We're here to help if you're experiencing or expect to experience difficulties in paying your mortgage. Find out more
Open a savings account online

Open a savings account online

You're applying to open a savings account.

I'm a new customer

It only takes a few minutes to apply for a new savings account and register for our Online Service.

Please have your National Insurance number to hand.

If you already have an account with National Counties please use one of the existing customer links as Family Building Society is part of National Counties.

I'm a new customer - start application 

I'm an existing customer

If you are registered and already have access to our Online Service.

Online Service login


If you are not registered for our Online Service and don't access your accounts online.

I'm an existing customer - apply for a new savings account 

Contact our expert UK team

New enquiries

Savings - 03330 140141

Mortgages - 03330 140140

newbusiness@familybsoc.co.uk

Existing customers

Savings - 03330 140144
 savings.service@familybsoc.co.uk

Mortgages - 03330 140146
 mortgage.service@familybsoc.co.uk

...or ask the way that suits you.

Request a call back

We can call you back at a time that suits you.

Visit us in branch

Ashley Square, Epsom, Surrey, KT18 5DD.

View our FAQs

Your questions might be answered here.